Airsoft Megastore offers a 125% LOWEST price guarantee on Airsoft Guns and accessories. We guarantee to beat prices at other Airsoft stores or Airsoft websites on identical products. Check out our extensive Airsoft gun and gear selection!
Airsoft Megastore (airsoftmegastore.com) has 147 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Michael F.
Ordered a airsoft gun from them for Christmas. Fired maybe 20 shots with it and now it will not fire, something with the spring broke. I have tried contacting them a bunch of times, left messages sent emails no response at all. Now their voice mail says it is full, I am guessing its full from other complaints. Disputing the charge through my bank. Do not order from them because if you have an issue with the product you will not get any support.
Gary B.
They sent me a broken airsoft rifle 1 day before Christmas, I placed the order at the beginning of December. This was my sons Christmas gift, I have called everyday, emailed everyday and tried live chat, no answer, no reply and no live chat.
Marci A.
We got the gun that we ordered fine. The one star is for the customer service or lack there of. My husband and I made several attempts to contact them via phone calls, vido chat and emails, several of each, to no avail. We could never get ahold of anyone and never got a response back. Thankfully the gun we got worked fine, but don't know what would happen, if anything, if it didn't. The other thing that is annoying is they always advertise all these sales but it never seems to apply to any guns that you want to buy. Seems a very small few that the sales apply to. I never came across any.
Nathaniel
Was sent an airsoft gun that was dead on arrival. Sent 3 emails for return service and never got a response
Kurt
Scam website. Overcharges for UPS postage and then ships via USPS. When I asked them, they claimed they were the same company.
George E.
They make you pay for a return on a gun that doesn't work
George
Bought a Lancer Tactical AEG and battery was bad so I called to get replacement and bought smart charger. After reading some bad customer reviews, I was surprised I actually got to talk to someone. But this was the last and only time. When I got my replacement and the smart charger, this battery was bad as well but could not get through to explain and ask for a replacement. I am a combat vet and not a whiner etc. Company would not answer the phone after the first time I called for customer service. This company should be out of business if it isn't already. Seriously, DON'T DO BUSINESS WITH THEM. You'll seriously regret your decision.
connor C.
Takes way to long to ship and deliver. Customer service is ok but is oftentimes weighed out when the actual service sucks
