Airsoft MegastoreReviews of airsoftmegastore.com

They ship empty boxes. Have you ever received an item and the box was empty. Me neither until I bought an airsoft gun from Airsoft Megastore. When I called them they refused to take responsibility. My son and I bought three guns from air soft Megastore. When the package arrived we opened it and found all three boxes for the guns. Two of the boxes were unopened and still wrapped in cellophane and contained their gun but the third box was opened and empty, the gun was missing as well as a couple accessories for the gun. They would do nothing about it. They even suggested that the loss of the product was some how my fault. I receive an empty box in the mail and it's my fault...right??? I own and operate a business and know horrible customer service when I see it. These guys are bad, very bad. Call for details Peter Nelson 503.363.7676

Airsoft Megastore has failed to complete my order and refuse to pony-up to their mistake. They shipped the incorrect product to me, and want me to pay shipping to send it back. The merchandise I paid for is was not delivered. Did they ship it? Did they sell it to someone else? These are bad business practices. I read a review of a similar situation that did not work out for the customer. This may go to Small Claims Court. It took 58 hours for Customer Service Representative to respond to this situation.

I bought a package deal with 6 airsoft guns. 2 of the guns arrived damaged and/or missing parts. I emailed them and they wanted me to pay for the shipping to return the 2 guns. I did just to speed up the process, so I thought. It has been almost 2 months and I still don't have the 2 new guns. I have called and sent emails, but no guns!!! I will NEVER EVER buy from them again!!! They have my money and my guns!!!!!