Airport Center Reviews | Read Customer Reviews of airportcenterparking.org

Airport CenterReviews of airportcenterparking.org

3.5704 reviews
Airports & Parking
5959 Century Blvd., Los Angeles, California

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Airport Center

About Airport Center

At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.

Airport Center (airportcenterparking.org) has 704 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: airportcenterparking.org
Website: airportcenterparking.org
Category: Airports & Parking
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Airport Center reviews

704 approved reviews, newest moderated first

Timothy D.
Mar 27, 2019
Convenient
Convenient for me...reasonable
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Catherine
Oct 5, 2018
Pain free parking
Drop off and pick up were both very smooth. Staff was extremely welcoming and courteous. Would definitely use again!
Response from Airport CenterOct 5, 2018
Hi Catherine Thank you for your feedback. We are happy to see our staff are extremely friendly, your feedback is very important to us. Thank you, Ray
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Richard
Oct 3, 2018
I would probably actually give it 4…
I would probably actually give it 4 stars, but I think a lot of people give this place a low rating because they don't follow instructions. Parking spots are a little bit small, but the price is reasonable and the shuttle service is fairly responsive. We had no problem finding a parking spot. We parked and left our car around 5am and there was a shuttle ready for us. On the way back we called for a shuttle and it arrived shortly after. If you reserve the spot beforehand online (as we did), you should bring the printed proof of the final cost just in case, but when we went to pay it was less than the price originally listed, so the worker kindly gave us the cheaper price. Would definitely use it again
Response from Airport CenterOct 5, 2018
Hi Richard Your feedback is very important to us, thank you for taking the time leaving us 5 stars. Thank you, Ray
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James
Oct 3, 2018
It was not made clear where the pickup…
It was not made clear where the pickup site was and we waited for a long time. We called and could not understand the person who answered, It took a couple of calls to realize we were on the wrong level. All the other lots were picking up on ground level but not this one.
Response from Airport CenterOct 5, 2018
Hi James Sorry to hear you had difficult locating where the pick up area is. The airport decided to move us downstairs without notice, we have posted signs in the waiting area and in our website. Our drivers are giving each customer that gets on the shuttle a business card with the pickup information. Hopefully you will give us another chance to prove that we are positing the right information. Thank you, Ray
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James
Oct 3, 2018
Took me 15 minutes to find a parking…
Took me 15 minutes to find a parking spot.
Response from Airport CenterOct 5, 2018
Hi James Sorry to hear that it took you this long to find parking. We are usually busy during weekend and holidays, next time please feel free reaching our customer service number so we can direct you to the spot right away. When you book online our number is usually posted and we have our employees answering the phone 24hrs a day. Your feedback is very important to us. Thank you, Ray
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Alex
Oct 2, 2018
A little more of improvement
Either the parking spaces are small or they don't enforce when vehicles take up two spaces. Price is fair for the distance of the airport with the shuttle. But they definitely need more shuttles for pick ups on weekends. Wait time for a pick up back to the parking structure is long.
Response from Airport CenterOct 5, 2018
Hi Alex We take our feedback very important. We have been enforcing our guests to park in the right compact space and our shuttles run every 10 to 15 minuets. During the weekend traffic at LAX is overcrowded with traffic which delays our pickup.Please give us another chance, we are working with our drivers very closely. Thank you, Ray
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Yoshiko
Oct 2, 2018
Not worth it!
We drove up and down every row and could not find a space. There were a number of cars taking up 2 spaces, apparently with no consequence. I guess the low price was too good to be true! Fortunately, we left home early and traffic was light, or we might have missed our flight. We ended up leaving the lot after searching for 30 minutes, ended up parking at Joes for about 30% more.
Response from Airport CenterOct 5, 2018
Hi Yoshiko Your feedback is very important to us, we are enforcing and ticketing each vehicle that takes two spaces. We do have a number on our website to reach us so we can direct you to a spot without driving around. Please on your next visit email me directly to insure you will find a space right away. My email is [email protected]. Thank you, Ray
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Teresa
Oct 2, 2018
Airport Center has several shuttles…
Airport Center has several shuttles running so you're wait is never more than 5-10 mins. However, the parking spots are a bit small so cars tend to take up 2 spaces. This causes an issue when you're looking for a vacant space.
Response from Airport CenterOct 5, 2018
Hi Teresa Thank you for your feedback. We are enforcing and ticketing each vehicle that takes 2 spaces. Your feedback is very important to us and to hope we see you again. I appreciate for taking your time and giving us your feedback. Thank you, Ray
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