Airpark NewarkReviews of airparknewark.com

Great service the bus came right away took us right to our car the driver was very polite thank you

Great, seemless and trustworthy experience...every time.

Excellent Service. Secure, Clean and well lit lot when coming in at night. Quick pick up from and drop off to airport.

The drivers are great

Overall this self parking facility is convinient. iI like that you just drive in and park. The wait time for the shuttle to the airport was reasonable. The scan code they provided in the email did not work for me at the gate but a friendly parking staff manually printed the parking tag for me. The only down side in my experience is the shuttle driver insisted on a tip and we did not have any small cash handy. This slowed us down and we had to take the time to find & break a large dollar bill to give him a tip, while we were in a rush to catch the flight. It would be more convinient if your online system would allow us to pay a tip upfront , so it doesnot slow us down while trying to catch a flight

Quick and easy pick up and departure for Newark airport with friendly drivers. Only removed one star because we were not given any cards with major road directions

Part I - Parking at lot and drop off at airport. Went online and booked parking few days prior to our family vacation. Used the receipt with the bar code at the lot gate to enter. As soon as I found a spot to park, a van drove by to pick up my family right there. This is great I thought, we were off to the airport in no time and off we went off to our vacation. My review would have been 5 stars based on parking and drop off at the airport (or maybe not? because based on what the van driver kept asking us on pickup from airport about a ticket card?!?! I am concluding the driver that picked us up when we parked on our way to the airport the did not follow the procedure and give us a ticket card ?!?!)........ Part II - Pickup from Airport. On way back was totally different story. I went to the pick up point at the airport, saw the Airpark van drive by and waved to stop. The van driver asked us where is the ticket with row number. I said I am not sure what he is asking for because I didn't get a ticket at pickup and not sure what he was referring to. He kept asking where is your ticket and I kept saying I did not get a ticket. He said how are you going to find your car without the ticket and I said I know where I parked at the lot. He kept insisting with attitude that I need to show him the ticket. Driver seem to be talking on the walkie-talkie as he seem to be reluctantly was driving us back to the lot. We got to the lot and he kept asking me about the ticket with row I told him we parked at row 2 just shut him up. The van drove to row 2 and I was incorrect about the row. The driver seem to get aggravated at which point I had enough of him too and asked him to let us off right there. This was little past 6pm so it was dark, I got off the van with my wife and two young kids at row 2 of the lot. I was off few rows, but I found my car right away in row 6. Conclusion.... I guess the fault lies in the initial driver who picked us up at the lot when we parked as I did not get a ticket with a row number. But the van driver who picked us up at the airport needs to be more courteous and remember that he is in hospitality business, we were coming home from overseas family vacation, back from long day of flying, with all the waiting at the airport, security & visa check points, etc. The taxi and van drivers in where we were vacationing were all courteous and had a smile. The cold, unpleasant airport pickup experience left a bad taste in my mouth to otherwise a good family vacation. To boot... next morning I saw a dent on my passenger side front fender of my car !!!!. Can't fault the lot for this as it can happen at anywhere due to incompetent careless driver who parked next to me but just left another bad taste in my mouth !!!!

Easy to find and very close to the airport. The van driver helped us find a parking space and loaded our bags. We were at the airport within 10 minutes. On our return we called and were picked up almost immediately. Great experience and will use again.