Jerry
On June 10th took a brand-new Oxygen/…
On June 10th took a brand-new Oxygen/ Acetylene set of tanks and took them to Air Gas in Wilmington, NC. I told them I wanted my new tanks returned to me as my name was on both tanks (Jones). They told me that that could be done and would take 3 to 4 weeks. I stop into the store front in Wilmington on July 8th and told the tanks had not been returned yet. The store manager got on the phone and left the manager a voice mail supposedly. I went back on Aug. 11th to retrieve my tanks but they only had one and no excuse or reason where my other tank way. This is by far the worst excuse for customer service that anyone can expect from company. During this 2 month period of time I never once received any kind of update. This is totally unacceptable.