Peter E.
Terrible experience at the Culver City…
Terrible experience at the Culver City facility. I returned a small cylinder and was told where to put it was not offered a receipt and assumed perhaps a stupidly that because the cylinders were individually serialized they would track it to my account. They did not and now they just keep billing every month and refuse to shut the account down. I suspect that this is a device of theirs to increase profits but perhaps litigation will discover the truth. Even worse they ghost me on any attempt to discover where the cylinder went and what prevents them from closing down the account. Whether it's accounting , the local facility, or the account executive they simply do not return calls or emails terrible business


