Antonio Mendez Padilla Z.
it's a scam...
I did NOT receive my box... and since you deny any responsibility in your website, I'm pretty sure you didn't even send it and this is just a scam... screw you... SHIPPING POLICY: Air Drop Crates is not responsible for any loss and/or damage of any order during shipment. RETURN POLICY: Air Drop Crates does not accept any returns for any given reason REIMBURSEMENT POLICY: Air Drop Crates does not do refunds on their products so if i don't get what i paid for or it comes broken you just ignore it... great scam, i mean, customer service... i already deactivated the subscription if you dare charge me again i will sue you...
Response from Air Drop CratesApr 23, 2023
Hello, our team has reached out to you personally via email. Our system and our team have sent you the tracking number for your order. For international orders as mentioned, can take anywhere from 1 - 4 weeks. We have no control over customs and how long they can hold a product before releasing it. As you see in the tracking number it has been shipped and made its way to the country in the shipping address. If you have any further questions please email us at [email protected] We are writing an extension on this reply, the crate has been delivered! We have done everything we were supposed to do as a company. We packed and shipped the order on time. Once the crate leaves our warehouse we have no control over how long it takes for a customer to receive the box. That being said, this was an international order and we cannot control how long customs holds goods. As mentioned in the previous paragraph, It states on our site 1 - 4 weeks for international orders. Your order was delivered in less than 4 weeks.