If I could give them less than 1 star I would. I have been waiting since November to be refunded the 20K I invested. All I've gotten are empty promises, and excuses with no definitive timelines when I reach out for status updates.
I'm seeing lots of scam accusations all over the web about them now.
Hoping for a class action law suit so they can seize all their assets and refund people who trusted them.
Anyone know how we can go about doing it?
BW
Brie W.
Run, don't walk, away from this company
Do not work with this company. Run, don't walk, away. The coaching to use their platform is disorganized and chaotic. The delivery feels like it is being taught by a bunch of enthusiastic college freshman, not by experienced business people, and is often redundant and artificially emphatic. I am waiting on a refund that was promised back in January of 2024 after a tremendously dissapointing experience with the platform and company service, and have only received the above mentioned "promise letter" from Ryan, the founder, when I wrote to inquire about where my refund was and when to expect it. To make matters worse, without warning or consent, Air suddenly revoked my access to their white labelled version of Go High Level, and deleted all of my proprietary business data held within that platform. I have no way to access my entire business, funnels, data, email list, and records. Despite the fact that Go High Level has assured me that it is entirely possible for the Air AI team to simply reinstate the data after deletion, there is no response from anyone at Air after multiple emails, indicating they care at all about the extent of the impact on my business for the last 2 weeks of no access and broken funnel links, or plan to do anything about it, nor have I received any type of explanation as to why my account was suddenly deleted without my consent.
JU
Justin
Another Refund ignored!
Read the reviews. They’re still sending out the “transparency” email from Ryan. Clearly a tactic to delay or not even give refunds for services they failed to provide. Do not give this company your money. They won’t deliver.
CU
customer
Rip-Off
I recently signed up for air.ai to find an AI call setter for my business. Their website advertised a trial period where my credit card would not be charged, which sounded perfect. However, as soon as I signed up and added my credit card information, I was charged $97 immediately.
I found this practice deceptive and extremely disappointing. To make matters worse, there was no clear way to communicate this issue to their customer service team. Despite their promises, my experience with air.ai has been frustrating and unprofessional.
I would not recommend their service to anyone. If you are considering air.ai, be cautious and consider looking for alternatives that are more transparent and customer-friendly.
CH
Charlene
I strongly advise caution…
I strongly advise caution before partnering with Air Ai Technologies. My experience as the CEO of Char Marie Coaching LLC has been extremely problematic due to their failure to uphold the terms of our Air AI Sales Agreement dated March 3, 2023. They have consistently failed to remit payments they collected on my behalf through their Midas platform, which include $990.55 for January 2024 and $867.35 for March 2024. Additionally, the software suite they promised has never functioned properly, severely impacting my business operations.
Further exacerbating the situation, after numerous complaints, they placed me as "number 95 in the queue" for a promised refund of $20,000—more than two months ago, with no updates since. This lack of communication and accountability is unacceptable and unprofessional.
Even more concerning, Air Ai Technologies dissolved their entity in Arizona, where our agreement stipulates jurisdiction, and moved to Delaware. This does not absolve them of their responsibilities to their clients. Their actions not only demonstrate a disregard for contractual obligations but also a broader pattern of deceptive business practices. I urge potential clients and partners to reconsider before engaging with this company.
DD
Daniel D.
The refund policy is non existent!
The refund policy is non existent!! I was told it would take 3 months, but still nothing and I keep getting a run around.
JW
Joe W.
Terrible - they deleted my account - embarrassing results - basically it's spam
Has anyone actually tried this? I have and I was incredibly disappointed. Going to be leaving some bad reviews. The ai starts talking before a person answers the phone. It also takes a minimum of 10 seconds for this thing to think of a response. Most of the time it thinks it hears stuff it doesn't and says something embarrassing. I tested this out on roughly 500 contacts and listened to the recordings.... This is basically direct to voicemail spam with a voice that is obviously a bot. Further more the customer service was terrible. After much frustration I told the rep if we can't get this to work properly I'm going to have to cancel.... The next thing I knew, my entire account and all the text I created for the sales agent was deleted along with the reports and recording.. I emailed madix the owner and their director of operations and they are being cowards and not responding. If you use this service this is what to expect.
WW
William W.
SCAMMERS
SCAMMERS. They promise the world and when it doesn't happen, they say they'll issue a refund and then ghost you.
Lost $30,000. Could barely feed my family and they didn't care.
Don't even know what to do. Going to sue them with whatever I can muster.