Air & WaterReviews of air-n-water.com

I called very upset at the fact I lost Appx $1000.00 worth of wine. I had a thermogenic wine frig that I stored collector wines. One of the sides went out and the wine got to 85 degrees for who knows how long. The fans went out. Mike educated me on compressor wine frigs and directed me to one that would fit my needs. He listened with a calm demeanor and was genuine in wanting to help me. I was calm when our call ended. I ordered a wine frig for a very reasonable cost that I believe will suit my needs. And with free shipping in 2 days! I would definitely recommend this company to others.

The best customer service. I can honestly say this is the best customer service. I've been in customer service over 40 years and Mike was excellent. He listened to my problem and had it resolved very quickly. I'm very impressed by this companies policy and will definitely be purchasing more products from them.

I've added a shower filter to all of my shower heads. I have a well with a very good treatment system attached. It amazes me when I change out these shower filters how much additional debris it's trapping. It's nice to feel that the water I'm washing my hair and bathing with is clean! ☺️

I have called several times this past week because my order had not shown up online under recent orders. I was assured it had been order. When I called this evening Mike did some detective work, made another phone call, and the associate that AIR/WATER had emailed had never r5eceived the email. Mike went way out of his way to ensure I would receive my product. He was one of the best customer service people ever!!

My experience with customer service and the solution to the problem was Handled professionally and without hesitation A call back was offered and followed through with ease, therefore solving my issue! It was not even an airNwater problem, but Mike M went way over the top to Help me! Very unusual for the world's current climate!!! Would highly recommend this company!!!

I called the customer service number at Air N-water to verify the status of my order and was impressed with the courteous, professional response provided to me by Christine.

At Air & Water , The Customer service is Great ! The People I had to deal with made me feel comfortable, And That the Issues I had , Would be corrected . Mike and the Lori ( ? , I cannot remember her name) , Assured me that the order would be sent and corrected . I was very happy when the Heated arrived , And I will go there again ..Scott

Thank you so much for all your help.I mistakable ordered 2 of the same item and Christine fixed my problem very quickly over the phone(very impressed) I will be doing more business with you all it was a pleasure.