Tom F.
Random bank charges
Signed up for the basic course, since AI Pro University has repeatedly tried to charge my account for £72. Thankfully my bank blocked it each time. Emailed them asking what the payment was for (I hadn’t purchased anything additional or subscribed to any service) and have received no response. Clearly dodgy
Response from AI Pro UniversityJun 16, 2025
Thanks for your message, and we completely understand your concern. To clarify, the £72 charge attempt you are referring to is likely related to our optional VIP membership, which includes advanced tools, weekly trainings, and additional resources. This is offered as a clearly labeled trial during checkout and can be canceled at any time. All customers who join the VIP trial are given clear step by step instructions on how to cancel directly from their online dashboard. You can also see real customer experiences and walkthroughs on how to cancel, login and change password on our official channel: 👉 YouTube.com/@AIProUniversityReviews If you feel you were enrolled by mistake or had trouble accessing your account, please contact us at [email protected]. We will make sure the charge is canceled and your account is fully updated. We never charge without consent, and we always honor refund and cancellation requests when submitted through the proper process. If you did not receive a reply from our support team, it may have gone to your spam folder. We respond to every message within 24 hours, seven days a week. Sincerely, AI Pro University Team