Total Scam. I signed up for a one-time course, they kept billing me for ongoing services that I did not enroll in or agree to, and the monthly bill was twice as much as the one-time course.
Their address, 5036 Dr Phillips Blvd Orlando, is a mailbox company/Fed Ex copy center.
If you want a lesson in how to AI bilk someone, follow their pattern. Otherwise...
STAY AWAY
CY
CynthiaTurnbow
I would give a zero star review if that…
I would give a zero star review if that was available.
I signed up for AI Pro University's one time $49.99 program.
After that I was fraudulently charged $97.97 per month for something called the VIP PLAN (Premium Membership) which I never signed up for or knew about or agreed to. When I contacted Support and Tom Johanson for a credit back for the $293.91 for the three months charged to my credit card.
I received zero help for these false charges. This is not an honest company if this is the way they conduct business with the public.
Update: January 26, 2026 for the review written January 16, 2026 above in this text.
Tom Johanson, at Customer Support at Ai Pro University has emailed me that the matter is being resolved and they will will immediately initiate the refund of $293.91 and I will receive confirmation once it has been processed.
Thank you Mr. Johanson for your support.
HT
Hernan T.
Easy, complete, affordable!
It's pretty simple to follow and adds great value for those starting with AI.
MA
MarilynDuff
See how it all works and how you have…
See how it all works and how you have to put it all together it amazing what all you can do but it all about prompt and put them in so it understands what you want. I think that is what keeps most people from wanting to use it they are not use to tell the software what that wan and putting it in words that the robot understands what we are saying it is still a little overwhelming.
WN
William N.
Inadequate response to unauthorized charge
This is my final email to Ai Pro University on 1/7/2026, to which I have not yet received an on-point response.
I purchased from Ai Pro University and authorized a charge of $98.99. However, AiPU made two "unauthorized" charges of $97.98 each on 11.04.25 and 12.04.25.
I wrote to AiPU on 12.08. On 12.12, I received one $97.98 refund, but not the second one.
I wrote, again, to AiPU and Elizabeth Taylor responded by offering me an upgrade. I rejected the upgrade because I want to made whole for the unauthorized taking of my funds by AiPU.
You took money from me without authorization. Why are you refusing to do what is right?
UPDATE: 02/03/26
The unauthorized charges were $97.97, not $97.98 as I previously stated.
After I posted the review above, AiPU wrote to me offering to refund $97.97 and provide lifetime access with no future billing if I "updated or removed" my Trustpilot review.” I declined to accept these conditions.
After 50 days of several email exchanges, on 01.26.26, I notified my bank’s fraud department of my experience and informed AiPU that I had done so. On 1.29.26, AiPU informed me that AiPU “has already issued me a refund of $97.97, which will be back in my bank account in no time.“ As of today, 5 days later, I have not received the refund.
In my opinion, a company should not charge a customer’s credit card without authorization, and if such charges occur, any refunds should be issued promptly, without hesitation or conditions.
PO
Patricia Obianuju A.
Good to hearing from the School and…
Good to hearing from the School and your support to make others succeed in their chosen carriers.
Anyway, I'm yet to understand how to navigate your offer. Secondly, I want to know if this is for free, or what's the tuition like.
Response from AI Pro UniversityJan 8, 2026
Thanks for reaching out,
Please contact our support via email on "[email protected]" so we can help you out more on this.
CU
customer
Telling ai to generate what i want…
Telling ai to generate what i want such like brand and other stuff
TT
Traftin T.
I don't recall signing up for their…
I apparently signed up for their services for $49.99 on August 2 yet don't recall be notified of monthly recurring charges of $97.97 since August 11th. I didn't notice the charges until November and I emailed them asking for a cancellation and a full refund. They emailed me back the next day attempting to sell me again on their services. I immediately emailed back requesting to cancel and asking for a full refund. I didn't hear anything back, but noticed on Dec 10th another charge of $97.97 on my account. I sent another email on December 11th and came to Trustpilot immediately to leave a review. Do not trust this scamming company that has taken 6 charges from my account and refuses to cancel or refund my money.
UPDATE: I now want to amend my review to include that I heard back from AI University and they have told me that they will refund my entire payment of $489.35 AFTER I delete this review. So, instead of doing the right thing and refunding my money, apparently I'll only receive a refund if I delete any information that is honest regarding how they've treated me.
That's the type of business this is...BEWARE!!!!!