Esther
Exceptional support
Exceptional support during a complicated MCP setup I experienced several confusing issues while connecting AIOSEO’s MCP functionality to two WordPress websites. The setup initially showed that the MCP Adapter was installed even though the standalone plugin was missing and the endpoint did not exist. Shivam took the problem seriously, investigated it thoroughly and eventually installed the missing adapter and verified the connection himself. On my second website, SEO updates reported success but did not persist. Controlled testing showed that a third-party backup plugin was reverting the changes. This was not an AIOSEO saving bug, although AIOSEO could improve the process by verifying that changes have persisted before reporting success. Shivam was patient, knowledgeable and genuinely interested in finding the real causes. He also passed my findings and suggestions to the development team. Five stars for Shivam’s support. Four stars overall because the misleading setup status and success response caused considerable unnecessary troubleshooting. With clearer validation and error reporting, this would have been a five-star experience.


