Remedy
Pretentious Service; Poor to Non-existent customer support
At a glance, the features seems too good to be true, unlimited bot generation, monthly images and logo creation, which in fact it is. On checking John Doe's earlier review about the bot responses being watered down, I did a test for myself and I can confirm that the generated output for AI Magicx is limited. Even the free services (gpt 4o-mini, gemini flash, meta ai-llama 3.2) give more detailed outputs compared to the premium models provided in AI Magicx. They probably added a maximum word in your prompt on their end to limit the output in order to limit their fees which beats the purpose of using these LLM. Customer support is slow to non-existent. I did an inquiry via messenger and support just seen-zoned my message. I've even sent feedbacks via email and never get any response even for days. Their promise on providing API seems to take forever and they are not providing any plans on how their API would be implemented. Their services are poorly documented and even lack to provide any online help. Though they provide tutorials on youtube, the help document should always still be priority. According to crunchbase, the company is currently a 1-10 man team based in Delaware, Ohio. For a really small company, one should be wary before investing on a lifetime plan and consider poor services as well. If you want designs, just use Microsoft designer or Leonardo.ai, you can get up to 15 free generations a day.


