American Integrity Insurance GroupReviews of aii.com

Great customer service and support.

I had significant damage with Hurricane Irma last year in one of the hardest hit counties in Florida. I was expecting to have a nightmare dealing with insurance over this. By the time I had service back to call and make a claim on September 19th, 2017, they had an adjuster out to my house within a week, I think about 4-5 days actually. In the three weeks after that I received a check in the mail for more than I expected to receive. They were truly a pleasure to deal with, and I honestly cannot believe I'm saying that myself. I also fully expected my rates to go up this year at renewal time because my claim was so large last year. Nope, it actually went down by a few hundred dollars. I probably just really lucked out on this one, and my time will come like the rest of the folks on here. But for now I can only give them gleaming reviews. And no, I can assure you 100% I don't work for this company. Fully honest review!

I'm very happy with the way American Integrity handled our claim for damage, which occurred during Hurricane Irma.

Timely and easy claim process

Before I bought this home I had never heard of American Integrity. I had experience with State Farm and Liberty Mutual and Met Life. I was disappointed that previous insurer would not write a new policy in my state. My Insurance Agent suggested American integrity and I figured I would take anything for the closing and then shop around again. I'm glad I didn't change! When two tress fell on my house they did a lot of damage. Tamra, my adjuster for American Integrity had the trees removed later the same day, the roof covered with a tarp and contractor Howard Construction sitting down with me drawing up plans and setting dates. The service I received was so quick, so easy, and so through I was pleasantly surprised. The other insurers could and would not do what American Integrity did and American Integrity did so with no problems or aggravation. I would say with confidence, it's like it never happened. Thank-you Tamra , thank-you Howard Construction and a big THANK-YOU to American Integrity.

American Integrity values its customers and honors the policy that is underwritten.

Thank you for being very fair with my claim. We were out of town when water damage occurred and the claims adjuster, William Strickling, was extremely helpful and excellent with communication. He returned emails and calls on a timely basis. Thank you for all your help with our claim. I will recommend your company.