Erel S.
very helpful
very helpful
Response from American Integrity Insurance GroupJul 23, 2026
Erel, thanks for letting us know about your positive experience!

American Integrity Insurance is committed to providing homeowners in Florida, Georgia, North Carolina, and South Carolina with sound, comprehensive insurance coverage and an extraordinary customer experience. We strive to be a valued partner to our policyholders, agents, and community. We offer traditional and high value homeowners insurance, condo insurance, and the special coverage required for vacant homes, and policies designed for those who need less coverage or are renting out their home. We also offer extra protection, including flood insurance, watercraft insurance, and golf cart insurance as well as identity theft and equipment breakdown coverage, to help address a broad range of needs facing homeowners today.
American Integrity Insurance Group (aii.com) has 125 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 47 reviews with 5 stars · Clear filters
Erel S.
very helpful
Response from American Integrity Insurance GroupJul 23, 2026
Erel, thanks for letting us know about your positive experience!
Jeff L.
No claims yet, but American Integrity has been easy to deal with and is the first insurance company I've seen that goes out of their way to keep you as a customer and proactively look for discounts. Thanks to Katherine Nolen one of the Client Retention Specialists for reaching out to check on things!
Response from American Integrity Insurance GroupMay 19, 2026
Jeff, thanks for letting us know about your experience! Proactive support for our customers is a top priority, and we're pleased to hear that Katherine made a positive impression.
Erika S.
Missed a called and realized it was- over a month later. Katherine was super understanding and explained the reason she had called. Confirmed information and when I requested to have our itemized coverage sent over, she was quick to send things over. Been with this company for 5 years and have been pleased with the customer service every time. Thank you!
Response from American Integrity Insurance GroupMay 19, 2026
Erika, we truly appreciate your continued trust over the past five years. It’s wonderful to hear Katherine was understanding, responsive, and able to quickly provide the information you needed.
customer
Spoke with Katherine concering my homeowners and she was very helpful regarding my policy concerns.
Response from American Integrity Insurance GroupMay 19, 2026
Thank you for sharing your feedback! It’s wonderful to hear Katherine was helpful in addressing your policy concerns.
Ann
It was a pleasure speaking with Katherine today, she promptly took care of a matter on my insurance policy and communicated promptly.
Response from American Integrity Insurance GroupMay 19, 2026
Ann, we appreciate you sharing your experience. It’s great to hear Katherine was able to assist promptly and take care of your policy needs.
Norvil B.
Excellent experience from start to finish. Katherine was responsive, professional, and made the entire process simple and stress-free. She explained everything clearly and handled my needs quickly. I highly recommend American Integrity insurance if you’re looking for reliable insurance service.
Response from American Integrity Insurance GroupMay 1, 2026
Norvil, thank you for the recommendation! We appreciate you sharing about your stress-free experience with Katherine.
Tammi S.
I called the office when I realized that I hadn’t returned a previous call from them. I had two deaths in my family back to back and never returned their call for weeks. Katherine was very understanding and professional. She answered my questions and helped us be aware of better coverage for us. The call was quick and Katherine was efficient and friendly.
Response from American Integrity Insurance GroupMay 1, 2026
Tammi, we send our condolences for your losses. We're pleased Katherine was able to help you find the right coverage for your situation.
jimbo
Katherine was very prompt, courteous and knowledgeable!
Response from American Integrity Insurance GroupMay 1, 2026
Jimbo, thank you for the kind words!