Andrew M.
Scammy company with recurring…
Scammy company with recurring subscriptions to two different services hidden in the small print or email attachments that most people won't read. They won't refund you.
Ai Persolabs is listed under Internet & Software.
Ai Persolabs (ai.persolabs.org) has 330 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Andrew M.
Scammy company with recurring subscriptions to two different services hidden in the small print or email attachments that most people won't read. They won't refund you.
Customer
**I strongly recommend avoiding Persolabs.** My experience with this company has been absolutely appalling. After making an initial payment, I found myself being charged on an ongoing subscription basis. The subscription information was far from clear in my view, and although their own terms and conditions refer to customers being notified by email, I have been unable to find any such notification. I have repeatedly tried to cancel and make it clear that I do not authorise further payments. Instead of meaningful customer service, I have received what appear to be automated or AI-generated responses, while further payment attempts have continued. The situation has now become serious enough that I am disputing the transactions with Barclays. What has been particularly concerning is that simply cancelling or replacing the payment card has not resolved the problem. Further payment attempts have continued, including through payment tokens, and after blocks have been put in place I have seen what appear to be attempts using different merchant identifiers. I have retained copies of the correspondence, the terms and conditions, cancellation requests and payment records, and I am providing these to my bank as part of the dispute. Trying to communicate with Persolabs has also been extremely frustrating. I have not been able to get a proper human response that meaningfully addresses the problem. Instead, I repeatedly receive generic scripted replies. Based entirely on my personal experience, I would strongly advise people to think very carefully before giving this company their payment details. I certainly would not use Persolabs again, and I would not recommend them
Maryam S.
Sehr enttäuschend – Abbuchung trotz Kündigung Ich bin sehr enttäuscht von Persolabs AI. Ich habe mein Abonnement am 01.09.2026 gekündigt, trotzdem wurden mir am 08.09.2026 noch 29,95 € abgebucht. Der Support behauptet, es handele sich um ein separates AI-Abonnement, das beim Checkout abgeschlossen worden sei. Ich habe jedoch kein separates, kostenpflichtiges Abo bewusst abgeschlossen. Auf meine Bitte um Rückerstattung wurde lediglich auf die eigenen Geschäftsbedingungen verwiesen und eine Erstattung abgelehnt. Eine klare Erklärung bzw. einen konkreten Nachweis, wann und wie ich diesem separaten Abo zugestimmt haben soll, habe ich nicht erhalten. Für mich ist das äußerst enttäuschend und intransparent. Ich kann Persolabs AI daher nicht empfehlen und würde jedem raten, die Zahlungsbedingungen beim Checkout sehr genau zu prüfen.
C W.
SCAM! AVOID!! I unknowingly entered into a monthly subscription when making what I thought was a one-off payment. I contacted PERSOLABS to cancel the subscription, following the instructions provided in their email. Exactly one month later, they’ve attempted another payment, using the slightly different company name ‘ai.persolab.org’ Completely fraudulent and unethical! Disgusting company.
costumer
Awful, secretly sign you up to a subscription then keep charging even after canceling. Had to cancel my card and get a new one.
Daisy Vliet V.
Dit is scam! Blokkeer je pas en laat hem vervangen anders blijven ze geld van je rekening afschrijven.
Consumer
Scam. Do not trust
Gabriel
I would have put 0 stars but it’s not possible. Owner are thieves, charge you for 80 euros a month. The website is not clear about subscription. I suggest you avoid.