ai-pro.orgReviews of ai-pro.org

Response from ai-pro.orgJul 29, 2026

Thank you for taking the time to share your feedback. We sincerely apologize for the confusing experience you had during signup. We understand your concerns and want to clarify an important point: We do not intercept signups to Claude. If you were attempting to sign up directly with Anthropic/Claude, we're sorry the process felt unclear. We are a third party aggregator offering access to multiple AI models, including Claude, and we work transparently within legal agreements with model providers. Here's how we can help you: Refund: We're happy to process a refund. Please reply with your account email and order details, and we'll prioritize this within 2 business days. Support: You can also email us directly at [email protected], and we typically respond within 24 hours. We appreciate the opportunity to resolve this.

Response from ai-pro.orgJul 24, 2026

Thank you for sharing your experience—we’re sorry for the frustration this has caused. We take reports about billing or account access seriously. To investigate, we first attempted to locate an active account associated with the name provided in your message, but we’re not able to find a matching account in our system. Because subscription controls are tied to the specific email address used during registration, we need a bit more information to verify your billing charges and update your access/cancellation status. Please reply with: 1. The email address you used to sign up for AI‑PRO 2. (If available) a screenshot or the last 4 digits of the card/transaction details showing the monthly charge date(s) Once we have that, we’ll immediately check your account status, confirm why you’re being billed, and process cancellation as appropriate. If you’d prefer, you can also contact us directly through [email protected], and include those details in your message—so we can resolve this as quickly as possible.

Response from ai-pro.orgJul 24, 2026

We’re very sorry for the frustration you experienced with both our billing process and the support experience. We know how disruptive billing issues can be, and we didn’t meet your expectations. We reviewed your ticket and investigated the concern you raised. During the support interaction, there was some confusion around trial usage, and our representative spent additional time working to clarify what was happening with your account. We understand that this wasn’t the clear, efficient resolution you were expecting. Regarding billing and access: your subscription has been cancelled effective July 20, 2026 . As of your cancellation date, you will not be charged further . We appreciate you giving us the opportunity to make this right. If you believe there was an incorrect charge, please reply with any payment details/receipt information and we’ll investigate that immediately.

Response from ai-pro.orgJul 24, 2026

We apologize for this experience and take your concern seriously. We'd like to help investigate this right away. Could you please provide us with: 1. When did charges begin? 2. What payment method was used? 3. How many charges occurred? 4. Any sign-up confirmations or emails? Once we have these details, we'll be able to look into this further. You may also contact us directly at [email protected]. Thank you.

Response from ai-pro.orgJul 7, 2026

We're sorry to hear AI-Pro didn't meet your expectations, but we'd like to clarify that we're an independent platform that provides access to multiple AI models from different developers (not just ChatGPT), and we'd appreciate the opportunity to understand what went wrong so we can improve your experience.

Response from ai-pro.orgJun 29, 2026

We're sorry to hear about your experience. To clarify, AI-Pro does not intercept or redirect signups for other services. As a gesture of goodwill, we've issued a full refund (please check your inbox since we sent you an email), and we wish you all the best.

Response from ai-pro.orgJun 14, 2026

Hi, we understand how concerning that can feel. Some payment processors use automatic card-updater services, which can carry an active subscription over to a new card. We’d be happy to help sort this out. For starters, please share the email address you used to register so we can locate your account and make sure everything is properly resolved.

Response from ai-pro.orgMay 28, 2026

Hi there, we're sorry if the website didn't feel intuitive and easy to use for you. We definitely appreciate your feedback. To make up for this, we've refunded your $97 payment in full. Please expect that amount to show up in your account in the next 5-15 business days (this still depends on your bank's processing time).