AI Dermatologist: Skin ScannerReviews of ai-derm.com

Response from AI Dermatologist: Skin ScannerMar 26, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. You initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerMar 23, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. You initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerMar 23, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. You initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerMar 23, 2026

We’re very sorry to hear about your experience and understand your frustration. We take billing transparency seriously and aim to ensure all charges are clearly communicated and authorized. We’re reviewing this carefully and will continue improving both our pricing communication and the quality of our service.

Response from AI Dermatologist: Skin ScannerMar 5, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. You initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerFeb 23, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. Our records show that you initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerFeb 19, 2026

Thank you for your feedback. Uploading a photo allows the system to prepare the analysis, while payment is required only to access the detailed results. All pricing is clearly shown before purchase, and users can decide whether or not to proceed. We aim to keep our pricing transparent and provide flexible options, including one-time purchases and subscription plans. We also fully respect the choice to consult a dermatologist, as professional medical care is always important.

Response from AI Dermatologist: Skin ScannerFeb 17, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. Our records show that you initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.