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Disappointed by Last-Minute Cancellation – Poor Communication
I was genuinely excited for my daughter to join the AI Camp summer program and took the time to apply, enroll, and prepare. Unfortunately, the program was cancelled just one day before the start date - with no prior warning or contingency plan. What’s more disappointing is that communication was minimal and reactive. We didn’t receive any clear schedule, Zoom links, or onboarding materials in the days leading up to the camp, which already raised concerns. Then, with less than 24 hours’ notice, we received an email stating the camp was canceled due to a lack of instructors. For a program that promotes itself as professionally run and focused on future-tech education, this level of logistics failure and last-minute communication is unacceptable - especially when families are adjusting schedules and making financial commitments based on the offering. While a refund is being processed and a free alternative was offered, the experience left us with lost time, unmet expectations, and a great deal of disappointment. I hope the organization improves its planning and transparency for future cohorts.