Steve F.
Great People To Work With!
We had difficulty getting to speak with a live person. The form that I filled out was fine until I needed to enter our birth dates. There was no way to enter the dates other that scroll through the current date through each month of each year all the way back to 1951! That needs to be fixed. But, once I got to speak to a live person, (Gordon) it went very well! We had some unusual situations, and all was resolved to everyone's satisfaction. We're looking forward to our relationship with AHOY and the tools they offer to keep us safe.
Response from Ahoy! InsuranceFeb 19, 2025
Thank you Steve for the candid feedback and for recognizing the valuable support Gordon provided. Gordon is great and we conveyed your sentiments to him. We strive to provide excellent user experience, live by our team as well as digitally. We will check about the form and will also investigate the reasons for the wait time with the goal to improve! We are happy you joined aboard and are looking forward to providing value by helping keeping you safe and assured. Ahoy!