Ahoy! InsuranceReviews of ahoy.insure

Response from Ahoy! InsuranceMar 14, 2025

Dear Michael, thank you for the candid and valuable feedback. Our aspiration is to provide the best 1) offering for boaters like us 2) user experience. We recognize that in this case there is room for improvement and will debrief so the less than streamlined process wont happen again. As for multi-boat policy - we are in the process of working on it. Again, thanks for the valuable feedback. Ahoy!

Response from Ahoy! InsuranceMar 4, 2025

Thank you Ron for the feedback. We value improvement opportunities not less (and maybe even more) than perfect reviews. As for the card - great input! A few updates: 1) Very soon (we hope within the coming two weeks) you will be able to access the MyAhoy! section on your mobile. Like this section on the web, there you will be able to pull the declaration page and other documents, as well as conduct other operations such as change payment method, etc. 2) If your point is that it will be valuable to have the information which is in the declaration page in a card format then we have taken this input into consideration and will add it to our feature enhancement backlog 3) Similarly, if the point is about having a physical card then we took this into consideration as well As for the bug related to accessing the app - yes, we had such a bug and worked hard to resolve it As for the Weather - this is the first time we hear about such an issue. We will have one of our specialist reach out so to get more details and help resolve the issue. We take our customer (Crew Mates) experience very seriously and strive not only to provide insurance for the boat but also assurance that we will be "thee" for you at time of need. As such, again, thanks for the feedback and please be in the lookout for 1) the updated version of the app and 2) one of our specialists reaching out re the Weather functionality Ahoy!