Ahoy! InsuranceReviews of ahoy.insure

Response from Ahoy! InsuranceJun 28, 2025

Hello. We are saddened to hear this has been your experience. Even though it seems like between May 12th and the renewal date there were several interactions between our FiirstMate team and yourself. What is most important to us is your satisfaction and we are glad you had a discussion with Mark from our team yesterday and that things are settled. If there is anything else we can be of help with then please reach out to us by phone (1-855-289-2469) or chat Mon-Fri 9am to 8pm EST. Ahoy!

Response from Ahoy! InsuranceJun 19, 2025

Dear Tim- thank you for writing us here as we have no records of calls, e-mails or chats coming from you. Our records also show that the policy declaration page and packet were sent to you by e-mail on June 3rd and that the e-mail was delivered. Could you please check your SPAM folder for e-mails coming from [email protected]? What is most important for us is to make sure you now have what you need and you can get on the water and fishing ASAP. Our team is going to reach out to you ASAP. Please be on the lookout for calls and texts from Ahoy!. Please also feel free to call us at 1-855-289-2469 Mon-Fri 9am to 8pm EST. We hope that now things will be settled and are committed to making you a happy boater. Ahoy!

Response from Ahoy! InsuranceJun 14, 2025

Hello Gina. We regret this was your experience. It is far away from meeting our standards. We would like to remedy this as well as learn from the situation. However, cant find any record under the name Gina Simao. Was the quote under this name? Feel free to e-mail us at [email protected] with your details and we will for sure follow up in a timely manner. Ahoy!

Response from Ahoy! InsuranceJun 2, 2025

Dear Scott, We were saddened to read about your experience and feeling towards our service. We aspire to provide the highest quality of service to our community of insured boaters, so whenever one is dissatisfied we do our best to correct the situation and learn from it. We wont get into details in this medium so please check your inbox for an e-mail from [email protected]. From what we understand nothing is needed of us at the moment. Please let us know if this is not the case and we will be happy to help. We apologize for the inconvenience Scott and are here for anything else you need. Ahoy! Your FirstMate crew