AHAVAAHAVA skincare is native to the Dead Sea region, the lowest land point on Earth and a one-of-a-kind natural environment. Dry rocky desert locked sea water inland millions of years ago and steady solar evaporation has turned the Dead Sea richer in natural mineral content than any other body of water on the planet.This is where your skincare comes from. The ingredients we use are unique to this region and have been famously benefiting human skin for thousands of years. AHAVA was founded on the shores of the Dead Sea in 1988, to combine this powerful natural resource with science and create innovative skincare solutions.
AHAVA (ahava.com) has 69 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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John R.
I had an issue with changing to a new email on the AHAVA website unsuccessfully. After contacting the company, I received two emails back-to-back, and the matter was resolved. After thanking them, I received an immediate response, not AI. Now, THAT is impressive. Thank you.
Response from AHAVAMar 31, 2026
It’s always a pleasure to hear from happy customers. We’re honored to have you as our customer.
Delaney K.
I have used Ahava products ever since my son gifted me some on Mother’s Day years ago. I love them so much I’ve bought Ahava for my daughter, stepdaughter, and granddaughters. Recently, I had the opportunity to experience what a great job their customer service department does. They responded quickly to my concerns and solved the issue to my satisfaction. I remain their number one fan!
Response from AHAVAMar 23, 2026
It’s always a pleasure to hear from happy customers. Thank you for your kind words and for being part of our community.
AHF
I have been an Ahava devotee ever since my daughter brought me back a tube of face cream from Israel 30 years ago! Since then, I have continued to use their products. In all these years, only twice have I had an issue with products I received from online orders. Both times, Ahava customer service has responded quickly (I included pictures of the problems) and made good quickly by sending me replacements!
Response from AHAVAMar 10, 2026
It’s always a pleasure to hear from happy customers. Thank you for your kind words and for being part of our community.
Karina B.
Amazing products and excellent customer service. The quality of the products has been top-notch, I've seen a noticeable difference in my skin. When I had a small issue with one of the products, the customer service team was swift to send me a replacement. I felt very heard and taken care of. Will definitely continue buying all of my skincare from Ahava!
Response from AHAVAFeb 28, 2026
Hi, Karina. We truly appreciate your review. We’re so happy you’re pleased with both the product and the service!
Brauna
This company is amazing in so many ways. The products outstanding. The AI experience for helpful products tips is amazing. And the customer service is wonderful and so helpful. Been using AHAVA for years and will continue to do so. I love trying new products, and I loved the basics too.
Response from AHAVAFeb 28, 2026
Hi, Brauna. Thank you so much for your kind words! We’re delighted to know you enjoyed your experience with us. 💛
Ellyn G.
Ordered multiples of hand cream for gifts for hostesses of bridal shower and they came when they said they would. I was notified that they had been delivered but thinking they would have been in front of my door I notified the company by email that I did not receive them. I was responded to immediately letting me know that they were placed in my mailbox. That is where I found them. The point is the response to me was immediate which I greatly appreciated. The came wonderfully packaged in individual boxes.
Response from AHAVAFeb 28, 2026
Hi, Ellyn. Thank you for your wonderful feedback! Knowing that you’re satisfied motivates us to keep doing our best.
Denise- M.
Every order has been exceptional; when a return was necessary, the process was facilitated smoothly and efficiently. If the AI does not fully address product inquiries, I typically receive a comprehensive email response from a staff member within one to two business days, which is an outstanding level of service.
Response from AHAVAJan 15, 2026
Hi Denise-Marie, thank you so much for the 5-star review! We’re so glad to hear you’ve had exceptional experiences with our products and service. It’s great to know our team’s support has been helpful and efficient for you. We truly appreciate your feedback and can't wait to see you again soon!
Anabella S.
It make my daily routine easy and my skin young
Response from AHAVAJan 15, 2026
Hi! Thank you so much for the lovely feedback. We are so happy to hear that our products have made your daily routine easier and your skin feel young. Your satisfaction is our top priority!
