AHA SELECTEDReviews of ahaselected.com

Response from AHA SELECTEDJan 23, 2025

Dear Customer, Sorry for the inconvenience. Normally, if you receive a product and find it unsuitable or you don't like the fabric, you can contact us to return instead of washing. We are a little confused about the odor problem you mentioned, and no customers have reported this problem so far. As for the zipper of the product style, the pictures on our website are all detailed pictures, and you may have ignored it. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 21, 2025

Dear Customer, Sorry for the misunderstanding. We checked your email records and found that your order address is in Canada. Because we only have the warehouse in the United States and can provide return labels for US address, we provide you with a discount code solution, and you accepted our solution. But if you are not satisfied now, you can clearly tell our CS team that you reject this solution, and they will provide you with a new solution. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 21, 2025

Dear Customer, Sorry for the inconvenience. If you feel the size is not suitable, pls contact our CS team to return the items. Or you can click the first icon in the upper right corner of the website and leave a message about your order and the reason for the return. Our CS team will handle this issue for you after seeing it, so don't worry. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 16, 2025

Dear Customer, Sorry for the inconvenience. Considering your feelings, we'd like to provide a refund for your second package. For the refund process, you can contact our CS team to handle it. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 15, 2025

Dear Customer, Sorry for the misunderstanding. Considering that it is inconvenient for you to return the product, we give you the discount code solution as a priority. But this is not the only solution. If you are not satisfied, you can refuse it. We do not force you to make a decision. Our CS team also provides other solutions, please remember to check. Looking forward to your reply. Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 4, 2025

Dear Customer, Sorry for the misunderstanding. Your order is AS23236583, you contacted our CS team and said you didn't like the fabric. Considering that it is inconvenient for you to return the product, we give you the discount code solution as a priority. But this is not the only solution. If you are not satisfied, you can refuse it. We do not force you to make a decision. Our CS team also provides other solutions, please remember to check. Looking forward to your reply. Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 4, 2025

Dear Customer, Sorry for the misunderstanding. Your order is AS23225614 and AS23227326, right? When we sent the return label, we reminded that if you did not receive the refund, you can contact our CS team directly to urge the refund. You might ignore this. The CS team is dedicated to solving after-sales problems. You can contact them to arrange a refund for you. Looking forward to your reply. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team

Response from AHA SELECTEDJan 2, 2025

Dear Customer, Sorry for the inconvenience. Your package has arrived in the United States several days ago. Our CS team has sent you an email explaining the details of the tracking details. You can check your inbox. If you have any questions, please feel free to contact us. Happy New Year! Sincerely, Aha Selected Team