AHA SELECTEDWe go extra miles to create thoughtful every day basics to make you live with ease. We are picky about materials and design to fulfill your hidden needs with neat and insightful products.
AHA SELECTED (ahaselected.com) has 597 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Phillip V.
Too small for a 2x
Response from AHA SELECTEDMay 4, 2025
Dear Customer, Sorry for the inconvenience. Our CS team has sent you an email to help you solve this problem, please check it. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team
Thomas
Good customer service
Tim
High Quality, great fit, prompt shipping and fulfillment.
J R.
Damaged goods and only partial reimbursement consideration by their customer service team. I would stay away from this store if you are looking for good quality clothes and customer service
Response from AHA SELECTEDApr 29, 2025
Dear Customer, Your sweaters themselves are not damaged, but some of the stitching is a little loose due to machine production. We apologize for the misunderstanding. Your delivery address is in Canada and our warehouse is in the United States. We can only provide return labels for addresses in the United States at present. Considering that it is not convenient for you to return the products, we provide a solution of keeping the products and having a partial refund, and you have agreed to it. If you want a full refund, please contact our CS team, and they will provide you with a return address. Looking forward to your reply. Sincerely, Aha Selected Team
keith P.
This company takes your money. You can't reach them. There is no follow-up. Knowone to talk too. Why is this company allowed to cheat the American People.
Response from AHA SELECTEDApr 29, 2025
Dear Customer, We are very sorry that we cannot reply in time due to time difference. You first contacted us on April 21st regarding order AS23265533, and we responded to your inquiry on the same day. And you saw our emails and replied. But you contacted us at 6:09 am yesterday and gave us a negative review because we did not respond in time, saying that we could not be contacted. We are really confused. Actually, you have contacted us for the second time, but you said this. In addition, we responded to you at 20:35 yesterday, please check your email. Sincerely, Aha Selected Team
Peyman B.
great products and excellent customer service.
Response from AHA SELECTEDApr 27, 2025
Dear Customer, Sorry for the inconvenience. The factory we cooperate with sometimes make some Asian sizes. However, they also make the European and American sizes. Your delivery address is in Canada and our warehouse is in the United States. We can only provide return labels for addresses in the United States at present. If you want a full refund, please contact our CS team, and they will provide you with a return address. Any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team
Joe H.
My order was placed on April 15th and I paid extra for express shipping(3-5 business days). Now I'm being told it will arrive on May 5-6th? I feel I've been deceived....3-5 business days equates to 3 weeks? Now I get a message in an email - Items in this shipment Tags on some of our products may be different from order claimed. Don't worry. After order received, please try the fit first. If unfit, we can process return or exchange for you. What is that all about? They are going to send me the wrong sizes?
Response from AHA SELECTEDApr 23, 2025
Dear Customer, Sorry for the misunderstanding. Our CS team explained to you the problem with your order AS23265112 before. Since one item was out of stock, the package was shipped a few days late. When you found it shipped, you contacted us because you were dissatisfied with the estimated delivery time shown by the system. In this regard, we provided two solutions. After receiving your reply, we canceled your order and refunded you in full. In addition, the sentence you copied under your comment is our explanation for the size label problem of some styles. Our cooperative factory produces some Asian sizes, and everyone knows that Asian sizes are smaller than European and American sizes. In other words, if you buy a size L, you may receive an item label that is an Asian size 2XL. In fact, the US size L of this item is the same as Asian size 2XL. If you have any questions, please feel free to contact us. Have a nice day! Sincerely, Aha Selected Team
Nathan W.
The shirt did not fit. There was not a clear process for returns/exchanges on the website. The website provided an email address for returns. I sent an email requesting a return or exchange but never received a response.
Response from AHA SELECTEDApr 9, 2025
Dear Customer, Sorry for the misunderstanding. We checked the email records and found that the CS team responded to your email on April 2, but you did not respond to us. We suggest you check your mailbox to see if our email has been blocked in other place. In addition, we will notify the CS team to send you an email again, please check it. Looking forward to your reply. Sincerely, Aha Selected Team
