DJ J.
Terribly difficult to return. They run you around until the "return window" closes.
I ordered 2 pair of the joggers. A black and khaki pair. To start, the material is rough and stiff. Its scratchy on the skin. Next up, the black pair was not black, had that green tint to them and they looked used. Seemed like they had been washed before being returned by another customer. NOW, after submitting a return request for the black pair, I noticed the khaki pair had a malfunctioning zipper. The process of returning the khaki pair was delayed because the order number was linked to the black pair only (which I already submitted a return for). So, after the run around with their "customer service" in order to return both pairs together, the return window has closed. This is a joke, I now have 2 pairs of pants I have no use for. Material is uncomfortable and customer service did me dirty. I won't purchase from this seller again.