Aggressor AdventuresReviews of aggressor.com

I booked a 7-day liveaboard directly with Aggressor. Due to a serious family situation (which I disclosed to them), I had to cancel roughly 100 days before departure — a date that is normally sold out well in advance. I was aware of the cancellation policy, but given the circumstances and that this cabin would very likely be resold, I asked for even a partial goodwill gesture — a refund minus any admin costs — rather than a full waiver. I was told twice, clearly, that the policy applies uniformly regardless of reason, refunds aren't tied to resale, and no exceptions are made under any circumstances. I also have comprehensive cancellation insurance, but our situation isn't a covered peril — not unusual for policies in my country, so this wasn't a case of not planning ahead. I understand a company can enforce its policies. But if the cabin gets resold, keeping the cancellation fee on top of the resale amount, in a genuine personal crisis, feels like bad commercial practice rather than "consistency." If you book with Aggressor, know there's zero flexibility, whatever the circumstances.

The sad loss to us of owner Wayne Brown in March of this year, is already affecting the “legacy of excellence” of this company, which became truly exceptional after he bought it in 2007. He personally steered the business to exceptional customer service, routinely intervening whenever customers had problems. I had personal experience of this, and stayed in touch with him over the years. Just recently, the first week of my long planned “back to back” trip to Galapagos in May of this year, was cancelled at short notice, obliging me to rearrange flights for new dates, at a cost of over $4,000. After a protracted correspondence, with lots of warm words indicating they would recompense me, I finally received a $400 payment, leaving me some $3,600 out of pocket. When I complained, including to the new senior management, I did not even receive an acknowledgment. RIP Wayne Brown, sadly the much vaunted “Legacy of Excellence” has already crumbled; sad!

THIS IS THE EMAIL THEIR DEIRECTOR SENT ME WHEN I NEVER CANCELLED MY RESERVATION, I SIMPLY ASKED IF WE COULD REBOOK 1 MONTH LATER. SO NOW THEY KEPY MY $1200 DEPOSIT AND WONT LET ME CONTINUE MY RESERVATION. 1m Reply Amy Marie Dear Amy, Thank you for your follow-up emails regarding your March 28, 2026 Cayman Aggressor IV reservation. We understand that medical situations can change, and we appreciate you providing the update from Luke's surgeon. Unfortunately, we cannot proceed with reinstating your reservation. When guests cancel their reservations, we work within our established policies to provide clear information about available options. In this situation, after our team invested time addressing your requests for policy exceptions, you made the decision to initiate a chargeback dispute rather than work within our normal processes. This approach creates additional costs and complications for our company. We focus our efforts on supporting guests who work collaboratively within our established procedures and follow our recommendations for purchasing Trip Cancellation and Interruption Insurance. These policies are specifically designed to provide financial protection for unforeseen medical situations like the one you experienced. As we mentioned in our previous communication, we are not a good fit for each other, and encourage you to explore other adventure travel options elsewhere Our relationship has ended and your reservation will remain canceled. We wish you and Luke well with his surgery and recovery. Sincerely, Larry Speaker Vice President - Operations Aggressor Adventures®

Aggressor Adventures is nothing but a money grabbing scam company. My trip was six months out and I unfortunately tore my rotator cuff. I called to change the date of my trip immediately. Aggressor was not helpful at all. They just told me that there was a cancellation policy where I would have to pay $1200. Extremely ridiculous. I will never do business with this shit company again.

I am an experienced scuba diver and before my Roatan, Honduras liveaboard, I had equal numbers of trips of Aggressor and non-Aggressor liveaboard trips completed (Australia, Palau, Maldives, Belize, etc...) The Roatan Aggressor has turned me off the Aggressor brand forever. Accommodations - the boat is very old, there were frequent/daily toilet and air-conditioning issues. Service - not friendly. I had to ask several times throughout my trip for something that should have been done the right way first time. For example, asking for our Kleenex or soap to be refilled, when cleaning should have picked up on this and just done it without me having to remind them. Food - there was one good meal (steak and shrimp), otherwise, I actually cannot believe we were fed LEFTOVER desserts. I did not come on a vacation to eat stale old cakes. Some people felt sick after eating, especially after the asian food night. Don't use the ice, the ice box was filled with MOLD! Diving - Dive masters should be there to point out points of interest/animals of interest. Dive masters were interested in taking their own photos of things, or disinterested in the dive altogether. Safety a huge concern all the way around. AED did NOT work, when we needed it the most. Spare batteries for the AED where NOT available on board. MAJOR red flags and safety concerns. If you try your 'luck' with this boat, you better check their safety gear before you leave port. I could go on, unfortunately.

Great liveaboard experience. Accomodations, food, staff, equipment all excellent. Even appreciated their post-trip responsiveness in returning a lost and found item from Egypt to the US.

Everything about the Bahamas Aggressor boat was five stars except for the sleeping arrangements. Since this is the oldest boat in the fleet there isn’t much you can do. I was on the top bunk that had maybe 14” inches before you hit your head. Same with the lower bunk however regarding headroom. Who got the top bunk depended on who went to the bathroom less because it was quite challenging to get out of the bunk in the dark was challenging. Everything else, especially the food was top notch. Some of the best I ever had, the crew I would give seven stars if i could go that high. The diving experience also five stars Just FYI, if the sleeping arrangements are the reason you would not book this site, the good news is they have a brand new luxury boat coming online in May 2025. The Bahamas aggressor 1 boat will remain in use and will be doing a different dive area which the Captain of this past boat says is the better underwater experience. So the choice is yours; luxury living with very good diving OR “challenging” sleeping arrangements with exceptional underwater experience

Dedalus and St. John with Red Sea Aggressor IV: The experience of this trip was very bad with a lot of RISKS and dead reefs!!! I do NOT recommend it to anyone!!! To present who I am: I would like to mention that I have previously been working as a Master Scuba Dive Trainer, Cave Diver, Underwater Photographer in Mexico, DR and Thailand for about 5-7 years around the millennium. I have about 1200 dives. Today I work as a Business Development Director to plan commercial drug sourcing over 1 million Euro/USD for global clinical trials where I was responsible for North America for a 130K size employee company. Trying to say that I have many dive and travel experiences. Sign up: It started with the sign up to join this trip. Things are very disorganized and takes a lot of time, patience away from you and leave you irritated. Aggressor IV: The boat has terrible conditions for the price. Food: Half of the boat got food poisoning RISKS: They put my life at risk as I had asked them to dive on air but at half of the trip I realized that they were giving me Nitrox. The risk was that they say you can go to the depth of your certification. This means that if I would have seen a shark or something interesting, I would have followed it a bit deeper for a short time. Anyone that has Nitrox knowledge would know that one shouldn’t pass the partial pressure or 1.4-1.6 atmosphere of O2 as it would lead to O2 poisoning and could cause convulsions. So to give me a gas that was not agreed upon is a life threatening risk!!!! Not only did they put my life at risk, they wanted to charge me for the Nitrox on top of it and were arguing. Are you serious!!! In addition the guides were forcing the groups to swim hard against the current as PLANNED dives. Especially at the end of the trip with 3-5 dives/day and accumulated N2 in your body, this is a huge risk for decompression sickness. This dive profile once again was planned and mentioned in the briefing. Very BAD!!! Staff: 50/50 pleasant/rude Service: We had requested to be notified to upgrade to the better suite if there were cancelations. They kept saying it was not available. Then they requested that we would pay $400 instead of the original cost of $200 once we were onsite. This was later to a different couple given for free (which we found out at the end and were happy for their sake) but we were not offered it for free since were first offered the cabin and said we wanted it. But for the price that the webpage had requested. Reefs: Dead!!! Dedalus and St. John with Red Sea Aggressor IV Fellow Divers: Lovely