plo
Not a trust worthy vendor, no transparency on your orders, be careful
Shipping takes 15-20 days, and you can't cancel until after 20 days if you haven't received an item. I ordered 1 roller shade and got notified it was shipped via FedEx on 5/9, then the status stays at "label created" until 5/13, then I reached out to the customer support, and the customer support told me it was shipped on 5/9 and FedEx takes 1-5 days to update the status. Then I reached out again on 5/16, and they say now it could take 10 days because shipping all over the US has "internal issues" (?) and they just got notified last night after I pointed multiple times you kept changing the shipping time. The best part is the order is shipped from San Diego to the Bay area and it took more than 5 days to get any status update after they claimed it's shipped.
Response from Affordable BlindsMay 1, 2026
Hi Plo, Thank you for your feedback—we understand how frustrating it can be when tracking updates don’t appear right away. To clarify, roller shades are custom-made and typically require 15–20 business days for production and delivery. According to our records, your order was completed and delivered within 9 business days, which is well within our stated timeframe. Regarding the tracking status, when a shipment is processed through FedEx, it’s not uncommon for the tracking page to show “label created” until the package is scanned at the next facility. This delay in updates can sometimes take a few days and is unfortunately outside of our direct control. We also apologize for any confusion regarding the shipping timeline communicated. We understand how inconsistent updates can be frustrating, and we are working to improve clarity and communication throughout the process. If there’s anything further we can assist you with, please feel free to reach out.



