Affordable BlindsReviews of affordableblinds.com

Response from Affordable BlindsAug 26, 2026

We’re sorry to hear that you feel this way, as this does not reflect the communication or handling of your order from our side. Our records show that we responded promptly to your emails, returned your calls, and left multiple voicemails with updates using the contact information provided with your order. Your order was placed on August 17 and shipped on August 21, just four days later. The product ordered has an estimated delivery timeframe of 15–20 business days, so the order was processed and shipped well within the timeframe provided at the time of purchase. After you contacted us with additional concerns, we also made every reasonable effort to assist with rerouting the shipment. We understand how important communication and order updates are, and we are disappointed that despite our efforts to communicate and assist, your experience did not meet your expectations. Since a dispute has now been initiated with your credit card company, we will provide them with the relevant order, shipping, and communication records and work directly with them through the appropriate process.

Response from Affordable BlindsJul 7, 2026

Thank you for your feedback. We’re sorry to hear about your experience and understand your disappointment. We apologize for any confusion regarding the item showing as “in stock.” Since all of our products are custom made, availability can sometimes vary depending on the selected color, size, and product specifications. While this information is noted on our website, we understand how disappointing it can be to place an order and then be notified of a delay. As soon as we are informed by our production team of any availability issue, we do our best to contact customers as quickly as possible. We sincerely apologize for the inconvenience. We remain committed to providing high-quality, custom-made products at competitive prices, and we hope you’ll consider giving us another opportunity in the future.

Response from Affordable BlindsMay 1, 2026

Hi Allie, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. After carefully reviewing your order, the measurements submitted at the time of purchase matched the product that was manufactured and shipped. Because all of our blinds are custom-made to the exact specifications entered, we’re unable to classify this as a production error. That said, we still wanted to help resolve the situation, which is why we offered a discounted remake under our 100% Fit policy—only charging the difference in price and shipping, rather than the full cost of a new blind. We understand how frustrating sizing issues can be and always recommend double-checking measurements before ordering, as well as reaching out to us beforehand if any clarification is needed—we’re happy to assist.