Aero Precision manufacturers mil-spec parts and accessories, including AR15 & AR10 uppers, lowers, rifles, handguards, barrels, scope mounts and more.
Aero Precision (aeroprecisionusa.com) has 56 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Equipment & Associations · Seattle, Washington
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Equipment & Associations · bow, Washington
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Equipment & Associations · Seattle, Washington
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Equipment & Associations · VANCOUVER, Washington
Excellent
Showing 45 reviews with 1 star · Clear filters
L K.
I will never in a trillion years say a good word about this company. A few years ago they sent me an upper, and they did a good job with it, so I ordered a lower for a new build. They don’t ship or process in a timeframe that’s acceptable or comparable to other companies like palmetto. They do t answer the phone, they don’t answer emails. Their customer service is unforgivable.
David R.
Waited on the phone for over 1.5 hrs. Waited in chat for a little over 1 hour. This is not customer service. This is customer abuse!
LeMoyne L.
This review has nothing to do with the product and all about the shipping. The shipping time is RIDICULOUS especially for people that spend the extra money to ship priority or over night (as I did) it’s been over 3 wks and I still do not have my order nor has it been shipped. It still is processing and when I reached out for an update, I get the “seasonal issues” or whatever the excuse is. I would be ok with that if the item was on back order or out of stock but it shows in stock.
Micah T.
Haven’t received my order. Its been over a month and their nonexistent customer service continues to ignore my emails and phone calls.
Warren
My gun has been at the shop for a month now and hardly any communication from them. I have to initiate it and the reply is a generic one. Cannot get hold of an actual human there. It's sad I used to like the company, but i will never buy from them again. I have received better customer service from Highpoint.