Aero PrecisionReviews of aeroprecisionusa.com

Worst company ever. Absolutely no customer service. DO NOT BUY FROM THEM. YOU WILL REGRET IT!! Impossible to get hold of anyone in the company, electronically or by phone call. Nothing!!

If you want your orders within 3 months, don't buy from Aero. They will not give you ANY information, and you WILL NOT and CAN NOT speak to a human being.

I placed an order for an upper receiver for a 6.5 Grendel. This was placed in late December, 2024. I set up a password and user name and it shows no orders placed or pending. I was charged $538.05 at the time the order was placed. No shipping tracking, no one to answer the que of phone calls, nor chat online. Have no idea if they're about to go broke and keep everyone's money. Disputed the charge with Visa. Great experience with Visa.

I wish I would have seen this site first. My friend recommended them so I thought it was going to be good. I ordered all necessary parts to build an ar-10 on Dec. 19th 2024. It's been in processing since then. I've received a few of the items shipped separately but nothing in over a month. The most challenging problem is it is impossible to contact anyone. I've sent about 15 support requests and not a single response. I've waited for hours on their chat interface only to be kicked off. I've called their support phone number and navigated their system only to finally arrive at a "no one to take your call, goodbye" response. I have over a thousand dollars invested with no way to communicate with these clowns.

I wish I had come across these reviews before I purchased a product through them. Worst experience ever…same as the rest below. 10 days and order is still “processing”Never again with these guys.

12 days and my order has not shipped. Tried many times to get ahold them no luck. by phone by internet by email no luck.

Worst customer service I have ever witnessed and will not answer through any forms on communication.

I have the same experience as so many others. Place an order charge immediately and then crickets. There is no way to get anyone on the phone, they do not respond to emails. Literally is the worst customer service experience in the sporting goods industry. I don’t even have a way to cancel the order