AeroGardenReviews of aerogarden.com

Customer support is not available on the phone Pods did not sprout. Using their website has a domain issue and you can’t request a replacement

Very unhappy with your customer service you can no longer talk to anyone on the phone also when chatting after stating your problems they just switch you to a page for you to sign up with a ridiculous amount. Out of 6 pots only 2 are going. IN THE FUTURE I WILL BE GOING TO AMAZON. VERY UNHAPPY. I WILL TELL EVERYONE THAT HAS ONE AND MORE OF MY RECENT PROBLEM

I have AeroGarden and Click and Grow. The Clock and Grow always grow beautifully, but AeroGarden pods rarely sprout. The best scenario is getting four out of six pods. In the last ones, I got only one plant come up. Two appeared empty; the others had sprouted and immediately died. The AeroGarden is much cheaper than Click and Grow, but in the end, it is not worth the money.

I never in my life had such bad customer service. I bought 8 units of Aerogarden Farm 24XL. Just to discover that the stacking kit is not available in Canada. After contacting the “customer support” got a standard email that they don’t ship to Canada. What ever I write receive standardized emails. This company really SUCKS!!! Totally unreliable for investing your money. I have unpacked 2 of the 24 XL’s both have issue with holes and the unit is cheaply built. Save your money and energy and buy from a real company with real people. I do not recommend doing any business with this company.

I have two AeroGardens. The first needed a pimp replacement. The second has a touch panel that doesn’t work so that pump also won’t work. Identical lettuce seeds planted at the same time in each garden are 80% larger in size in the AeroGarden with the replaced pump than with the defective touch panel garden. I am hesitant to spend more money in repairs or parts or to make referrals to other prospective buyers regarding this product when replacements parts are needed on a continuous basis.

Aerogarden.com no longer shipping to Canada as of Nov. 2022. No notice to customers, I'm still getting promo emails. I have bought 6 machines and invested a huge amount. I'm using all of the machines. They are actually fine, but this ridiculous corporate decision not to send anything to their Canadian market is outrageous. I can't find certain products anywhere but their online store. Some items are on amazon, but at hugely overrated price points that make this cost prohibitive. Terrible decision.

Spent 400 eur to buy my hydroponic garden in the EU. And now the company has cut there sales to the EU, and my garden is useless now as I can't order seed pods or spare parts for my garden. So i can't recommend them.

i purchased a 45 watt flat panel growlight from aerogarden in 2021. i broke the adaptor which goes from wall outlet to growlight .this company will not sell me this part. evidently these people do not speak english. customer service gets a 0000000......in my opinion.