AeroGardenReviews of aerogarden.com

Twice I purchased a seed kit from aerogarden and both time the tomatoes didn't sprout. Aerogarden's only solution is to direct you to go on their website site and request replacement pods which they send, and they also do not sprout. It would be a great idea if the product and the support was not such a nightmare. It's too much money for such a crappy product. Unfortunately, you cannot return the actual garden. Stay away

I received an aerogarden as a gift, but unfortunately there were two minor issues, that I felt could easily be resolved. This company's customer service responses were extremely poor, despite several emails to them from me. I could not recommend anyone deal with them.

Ordered 12 pod seed pack. Only two came up. Pretty sure they were old seeds. They would not honor the warranty which says they will replace any seeds that don’t sprout! Buy from an honest company!

I have had 6 pod aero gardens for about 10 years. I tried to grow different plants and herbs but narrowed it down to basil which was easy to grow. I enjoyed having fresh basil during the winter. Until 2 years ago when only half the pods I purchased sprouted and I had to request replacements which they sent. I notice they have been bought out by Scott’s as part of Miracle Grow. I ordered 12 pods and only 7 of them sprouted. The friendly pleasant customer service representatives have been replaced by Ilysa the She Wolf of the SS. She asked dozens of questions that must be answered correctly in addition to providing the model number and vat number. When did you plant the pod how tall is it when do you put in the food etc etc and then slipping in that my gardens MAY need replacing. Which of course is the goal because SCOTT’S is not going to make money on $3 seed pods especially when half of them don’t sprout. I replied I will NOT be replacing my “gardens” I will pitching them into the trash. Although Ilysa basically accused me of lying as she insisted ALL the pods are subject to rigorous testing and 99% of them are perfect. I expect that Scott’s will be tossing Aerogarden overboard shortly

I have used aerogarden for 4 years. Lately I have had trouble with seeds not sprouting. When I contacted them to send me new pods, they gave me a list of 15 things I had to do before they would replace the pods. It was ridiculous for a product that cost less than $20 for the 9 pod kit.

I ordered a nine seed pod grow anything yet from AeroGarden. I assume discovered after none of the plants germinated that seeds were not included, so I went on the site again and ordered what I thought was a seed pod kit only to find out I got the same nine seedless sponge pods. I wrote to the company asking where I could buy the seeds and they told me they don’t sell the seeds which is totally ridiculous, they said if I wanted seeds, I have to go out and purchase them somewhere else. This is no way to run a company. I am very disappointed with AeroGarden.

My credit card was charged 3 times for over $600 from this "company". There is no phone number to contact them. I had to cancel my credit card. Also, the order numbers were bogus. Not sure what is going with this "company". Beware!

I been using 2 gardens over 5 years-WhatHappened!! 30% of pods don't work(ordered42) No customer service-the Company has gone down the drain!!!NOT WORTH THE HASSLE