AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Dave
Found what I needed fast and the price was lower than other outlets I've checked.
Response from AED.comFeb 16, 2024
Hi Dave! Thank you for taking the time to leave us your positive feedback! Please let us know if there is anything we can do to better serve you in the future! Have a great day!
Steven Z.
Wish you kept better stock of the items you sell. Each time I call to check stock before I place an order it seems there is a 7-10 day delay. The items have to come from the manufacturer. I had to split this order with another supplier. I'll be back but I always check your available stock with a representative by phone.
Response from AED.comFeb 16, 2024
Hi Steven! Thank you for bringing this situation to our attention. Unfortunately, due to global supply chain shortages, the inventory of life-saving AEDs and their accessories fluctuates daily. We understand the frustration this causes and apologize for the delay. We ship the product out as soon as it becomes available and hope that we can find you an alternative until the item you are looking for returns. If you have any additional questions, please don't hesitate to reach out to our team at [email protected].
William K.
The ease of ordering is what made my experience good.
Response from AED.comFeb 16, 2024
Hi William! We are happy to hear that ordering on AED.com was a positive experience for you! Please let us know if there is anything we can do to better our services in the future! Have a great day!
Margaret L.
It was great except I didn't get the 10% first purchase discount at check out.
Response from AED.comFeb 2, 2024
Hi Margaret! Thank you for taking the time to leave us a star rating! We apologize that you were unable to get your discount - please contact us at [email protected] for assistance from our customer care team!
Jose P.
Easy to get thru
Response from AED.comJan 26, 2024
Hi Jose! Thank you for taking the time to leave us a positive review! Please let us know if there is anything we can do to better serve you in the future! Have a great day!
Elle C.
Taylor and Shana were great to work with. Thank you
Response from AED.comDec 20, 2023
Hi Elle! Thank you for your feedback! We are happy to hear our team was able to assist you! If there is anything we can do to better serve you in the future, please don't hesitate to reach out to our team at [email protected]! Have a great day!
David B.
nice easy website to negotiate and they list if the item is backordered.
Response from AED.comDec 20, 2023
Hi David! Thanks for the positive review! Please let us know if there is anything we can do to better serve you in the future!
Greg C.
Refurbished unit shows a little more wear than I expected on the case. Customer service was good, I needed to cancel an order within an hour of ordering, but customer service was having trouble with new software so had to wait for it to be delivered and return it a week later. They sent me the label and it was credited back to my credit card.
Response from AED.comOct 2, 2023
Hi Greg! We thank you for taking the time to leave us your feedback. Regarding the wear on the case, we apologize if it didn't meet your expectations. Our recertified products are thoroughly inspected and refurbished to help ensure they meet high-quality standards, but there may be some cosmetic wear that is difficult to eliminate entirely. We'll take your feedback into consideration as we work on improving the appearance of our recertified units. If you have any further questions or concerns about your purchase, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure you have a positive experience with our products.
