AED.comReviews of aed.com

Response from AED.comSep 5, 2024

Hi David! Thank you for sharing your experience with us. We sincerely apologize for the initial confusion and delay with your order. We understand the concern when a package doesn’t arrive as expected, and we’re glad we were able to resolve the issue quickly once you reached out. Your feedback is important, and we’ll work to improve our system to prevent situations like this in the future. We appreciate your patience and are happy you received your order promptly after contacting us. If you need anything else, don't hesitate to reach out!

Response from AED.comSep 5, 2024

Hi Hillary! Thank you for sharing your experience with us. We're glad to hear that you found the class helpful, but sorry to learn that navigating the site and the post-completion process was frustrating. Your feedback is valuable, and we'll be taking your comments into consideration for future site improvement. In the meantime, please don't hesitate to reach out to our support team at [email protected] if you need assistance or have any questions. We appreciate your input and will strive to enhance your experience in the future!

Response from AED.comAug 29, 2024

Hi John! Thank you for your honest review! Feedback like yours helps us identify areas of improvement for our site. If you still need assistance or have any additional questions, please don't hesitate to reach out to our customer care team at [email protected]. We are happy to assist you!

Response from AED.comAug 21, 2024

Hi Logan! We are happy to provide you with more information on the product you are looking into. Please feel free to reach out to our customer service team directly for assistance at [email protected].

Response from AED.comJul 28, 2024

Hi Darrell! Thank you for your feedback. We understand how important it is for the ordering process to be as smooth as possible and we're sorry to hear our CAPATCHA verification disrupted that. We use CAPTCHA to protect our customers and our site from fraud, but it shouldn’t interfere with your experience. We're always looking for ways to improve, so we appreciate your honest review. If there are any other concerns you may have, please don't hesitate to reach out to our customer support team at [email protected].

Response from AED.comJul 25, 2024

Thank you for your feedback. We're sorry for any frustration our chat feature may have caused and for the delay in getting back to you. If you have not heard back from a team member yet, feel free to reach out to our customer service team directly at [email protected] and we will ensure your query, including the tax-exempt form, is addressed promptly. We appreciate your patience and understanding.

Response from AED.comJul 25, 2024

Hi there! We're sorry to hear that the shipping charge was higher than expected. We do our best to keep our prices as low as possible and constantly work to find ways to reduce these expenses. We understand your frustration and appreciate your feedback. If there's anything we can do to address this issue or if you have any further concerns, please feel free to reach out to our customer service team at [email protected]. Thanks again for your feedback!

Response from AED.comJul 12, 2024

Hi Nicole! We apologize you did not receive a receipt after your purchase! If you have not already, please feel free to reach out to our customer care team at [email protected] and they'll make sure you receive a copy!