AED.comReviews of aed.com

Response from AED.comMay 3, 2024

Hi Karina! Thank you for taking the time to leave us a review! We sincerely apologize for the lack of communication about a delay. Unfortunately, due to national supply chain shortages of AEDs, their accessories, and all medical supplies items fluctuate from in stock to backorder daily. If you would like to contact us directly on any other concerns we can help with, please do not hesitate to email [email protected] for more information. Thank you for your patience with us.

Response from AED.comApr 24, 2024

Hi Patrick! Our intention is always to provide transparent communication regarding any potential delays or issues that may affect our customers. Due to national supply chain shortages of AEDs, their accessories, and all medical supplies items fluctuate from in stock to backorder daily, and we do our best to keep our product pages up to date so customers can see an "out of stock" notification before adding an item to their cart. If you ever have questions about a specific product or would like to contact us directly on any other concerns we can help with, please do not hesitate to email [email protected] for more information.

Response from AED.comApr 11, 2024

Hi Ken! We appreciate you taking the time to leave us your star rating. We would like to learn more about your experience with us to understand what we can do to improve. Please contact our customer support team at [email protected] with any questions or concerns you may have!

Response from AED.comApr 5, 2024

Hi there! We sincerely apologize for the inconvenience you encountered while attempting to access your account. We understand how frustrating it can be when technical issues impede your ability to access important information. Rest assured, we take such matters seriously and are actively working to ensure a seamless experience for all our users. We value your business and appreciate your patience as we work to address these issues. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to contact us directly at [email protected].

Response from AED.comJan 26, 2024

Hi Beth! We apologize for any technical issues you are having with receiving your receipt! Please contact our customer service team for additional assistance at [email protected].

Response from AED.comJan 19, 2024

Hi there! Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the return process. We understand the importance of a smooth and timely return process, and it's disheartening to hear we fell short in that area. Your feedback helps us identify areas for improvement, and we appreciate your patience throughout this process. If you have any other concerns, please do not hesitate to contact our customer care team directly at [email protected].

Response from AED.comJan 12, 2024

Hi Tara! Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you may have experienced. We understand the importance of having a receipt, especially for business purchases, and we're sorry for any oversight on our part. To assist you promptly, please email our customer care team at [email protected], and one of our team members will be able to assist you further in receiving a receipt. Please let us know if there is anything else we can assist you with!

Response from AED.comNov 3, 2023

Hi Chris! We sincerely apologize for the inconvenience you faced during this process. It's our top priority to provide a seamless and efficient ordering experience for our customers, and it's clear that we fell short of your expectations in this instance. We understand that you missed out on substantial savings, and we want to make this right for you. Please reach out to our customer support team at [email protected], and we will do our best to offer you a current discount or promotion that we have running. Your satisfaction is important to us, and we are committed to delivering a more positive experience for you and all our customers. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.