AED.comReviews of aed.com

Response from AED.comDec 11, 2025

Hi Sharon! Thank you for sharing this feedback. We’re very sorry for the inconvenience and frustration you’ve experienced with your recent order. This certainly isn’t the level of service we aim to provide. Please contact our customer support team at [email protected] with your order details so we can locate your shipment immediately and make sure your product is sent out without any further delays. We appreciate your patience and the opportunity to make this right. Thank you for bringing this to our attention.

Response from AED.comNov 27, 2025

Hi there! We sincerely apologize for the experience you described. This is not the level of service we strive to provide, and we understand how frustrating it must have been to have no communication or proper report after the inspection. We’d like to make this right and ensure your concerns are addressed. Please contact us directly at [email protected] so we can review what happened and discuss a resolution. Your feedback is important, and we appreciate the opportunity to improve.

Response from AED.comNov 27, 2025

Hi there! Thank you for your feedback, and we sincerely apologize for the delay. We understand how frustrating it can be to wait longer than expected, and we appreciate your patience. Backorders can occasionally happen, but we’re working hard to get your order to you as quickly as possible. If you have any questions or would like updates in the meantime, please don’t hesitate to reach out to us at [email protected]. Thank you again for your understanding.

Response from AED.comNov 27, 2025

Hi Travis! Thank you for your feedback. We’re very sorry to hear that you had a frustrating experience with payment and accessing your training. This is not the experience we want for our customers. We’d like to help resolve this as quickly as possible. Please reach out to us at [email protected] so we can assist you directly and ensure you have full access to your training. Your satisfaction is very important to us, and we appreciate the opportunity to make this right.