AED.comReviews of aed.com

You had me provide email info and never received the discount.

Still waiting for our AED

Sent email 6 times for a callback on a motor warranty. Up until now no response so makes one think how good are services. They should actually stop advertising and stop asking people to contact them. These guys looks like scammers.

Your website is horrible for mobile users. It’s “responsive” but it’s filled with bloat and feels incredibly clunky moving around.

I paid extra for delivery by Friday had people ready for training but only recieved the cabinet still waiting on the aed and adult pads there is no mention of when this delivery will be coming

I purchased a Powerheart AED from AED.com (Cardio Partners / American AED) on January 7, 2026 for $628.63 for use in my executive transportation business. Within a few weeks the device began malfunctioning. After several emails with their service department, they issued an RMA and instructed me to return the AED for a refund. I returned the device using the shipping label they provided. After the unit was received, the refund process became extremely frustrating. I had to follow up multiple times to get status updates, and I was eventually told the refund had already been issued. However, the documentation they sent shows the refund was processed to a Visa card, even though the original purchase was made with American Express. As a result, only $305.02 of the $628.63 purchase price has been credited to my American Express account. Because the issue could not be resolved through their billing team, I have had to reopen a dispute with American Express to recover the remaining balance. Between the malfunctioning device, the slow service response, and the incorrect refund handling, this has been a very disappointing experience. When purchasing critical safety equipment such as an AED, reliability and responsive customer service are essential.

I didn"t recive the order and can't get a reply to my emails it is starting to look like a scame

Provided tax id several times, reminded them to take tax off and was still charged tax.