AED.comReviews of aed.com

Response from AED.comMay 15, 2025

Hi Sabine! Thank you for your feedback! We’re glad to hear you’re happy with the product! We’re sorry for the trouble you experienced with the discount and billing/shipping address mismatch — we understand how frustrating and time-consuming that can be. Your input is valuable, and we’ll be reviewing these issues to improve the checkout experience. If you still need help with your discount, feel free to reach out to us at [email protected], and we’d be happy to assist. Thanks again for your order and your honest feedback!

Response from AED.comMay 8, 2025

Hi John! Thank you for your feedback. We're sorry to hear the start-up instructions weren’t as clear as they should be. We appreciate you bringing this to our attention and will use your input to improve our materials. If you need any assistance in the meantime, please don’t hesitate to reach out to our support team at [email protected] — we’re happy to help!

Response from AED.comApr 24, 2025

Hi Randy! So glad you found our selection great! We appreciate your feedback.

Response from AED.comApr 17, 2025

Hi Joan! Thank you for your feedback! We're glad you found what you needed on our website, but we're sorry to hear about the issue with our chat support. That’s definitely not the experience we want for our customers, and we appreciate you bringing it to our attention. We’ll look into what went wrong and work to improve the process. If you still have any questions, please don’t hesitate to reach out—we’re here to help!

Response from AED.comApr 7, 2025

Hi Liz! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!

Response from AED.comApr 3, 2025

Hi Teresa! We'd love to make your experience 5 stars! If there is anything we can do better in the future, please don’t hesitate to reach out! Have a great day!

Response from AED.comMar 20, 2025

Hi Aaron! Thank you for your order and for sharing your experience! We're glad you found what you needed easily, though we apologize for any hiccups during checkout. We appreciate your patience and will look into this to improve the process. If you ever need any assistance, feel free to reach out to our customer service team at [email protected]. We appreciate your support and look forward to serving you again!

Response from AED.comMar 11, 2025

Hi Keith! Our team would be happy to check your order for you to be sure you received your discount. Please email us at [email protected] with the order number, which discount code you used, and the product you ordered. Thank you for choosing AED.com!