AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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BK
You did not honor the CART10 discount.
Response from AED.comMar 16, 2020
Hello Boris, thank you for reaching out. We researched your order and found another promotional discount was used which took priority over the other discount. We understand your frustration with additional codes not working and have noted to make this more clear for customers. If there is anything else we can do for you please reach out to us at [email protected].
Hassan Kassamali, M.
I loaded the new batteries in the AED and the AED still shows a red "X". I believe the batteries are bad.
Response from AED.comMar 10, 2020
Hi and thanks for reaching out about this. We looked up your order and are contacting you to assist with troubleshooting the installation of your AED batteries.
PATRICK H.
3 emails without request after getter order confirmation no reply never receive goods Shocking terrible
Response from AED.comMar 6, 2020
Hi Patrick, we looked up your order and have contacted you to resolve this. Thanks for reaching out to us and providing feedback.
Daniel
3 weeks later and still have not received what I ordered
Response from AED.comMar 5, 2020
Hi Daniel, thank you for bringing this to our attention. We have reached out to you regarding your order status via email. If you have further questions in the meantime, please reach out to [email protected] and we'd be happy to assist you further.
Disappointed
They don’t answer their phone nor do they respond to support requests. Stay away from this horrible company.
Response from AED.comFeb 10, 2020
Hello there, thank you for providing feedback. We looked up your account and a team member is going to reach out to you today to see how we can help. We always strive to provide the best customer service and want to make this right for you.
AG1C
This is the second request I have received to provide a review --- I'd really love to, but I HAVE NOT RECEIVED WHAT I ORDERED YET!
Response from AED.comFeb 13, 2020
Hello! We reached out to you and can confirm your order has been delivered. If you have any concerns about your order or trouble locating it, please reach out to us at [email protected] and we will help to resolve this.
Rosalyn P.
I still have not received my order but my credit card has been charged.
Response from AED.comFeb 5, 2020
Hi Rosalyn, thanks for bringing this to our attention. We checked your order and confirmed it was delivered on 1/21/20. We will reach out to you via phone and email to ensure you have successfully located your order.
Catherine R W.
I never received my order. You charged my credit card but I never received the order.
Response from AED.comJan 3, 2020
Hi Catherine, thank you for your feedback. We checked your order status and your items were delivered on Monday, 12/30. We have reached out via email to provide additional proof of delivery for you. If you have any questions please reach out to us at [email protected] and we'd be happy to assist.
