AED.comReviews of aed.com

Response from AED.comMar 3, 2023

Hi John! I am sorry to hear that you were unable to get ahold of any of our team members. Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily. We understand the frustration this causes and apologize for the delay. I forwarded your contact info to our customer cares team in hopes they will be able to give you an order status update shortly. Thank you for your patience with us.

Response from AED.comMar 2, 2023

Hi Michael! Thank you for bringing this to our attention. We understand the frustration this causes and apologize for the delay in receiving your products. I have forwarded your info to our customer cares team, so someone should reach out to give you an update on your order status.

Response from AED.comMar 1, 2023

Hi there, KWest! Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily causing shipping delay. We understand the frustration this causes and apologize for the inconvenience it may have caused you. Thank you for your patience with us.

Response from AED.comMar 1, 2023

Hi Samantha! We understand the frustration this causes. We ship product out as soon as it becomes available and apologize for any inconvenience your delayed shipment may have caused. I have forwarded your info to our customer cares team in hopes they are able to give you an update on your order status shortly! Thank you for your patience with us.

Response from AED.comFeb 28, 2023

Hi there! We appreciate your patience with us as our call volumes are high. We apologize that our team has been unable to get back to you in a timely manner on your order status. I have just forwarded your contact information on as a reminder to them, so you should be hearing back from them shortly! Please let me know if there is anything else I can do for you in the meantime.

Response from AED.comFeb 22, 2023

Hi Gregory! We apologize that your product that was back ordered was poorly communicated to you and have taken note of this situation. If there is anything we can do for you in the meantime, please let us know! We hope you will give us another chance in the future! Have a great day!

Response from AED.comFeb 20, 2023

Hi Tom! We strive to give our customers the best experiences possible and apologize that you did not have a positive experience with us. I have forwarded on your information to our customer cares team who will be reaching out to let you know the next steps in your order process. We apologize again for the inconvenience this may have caused you and hope you give us another chance in the future.

Response from AED.comFeb 20, 2023

Hi Jeff! We apologize that your product was back ordered and that you had a negative experience with our team. I have forwarded your contact information to our customer care team for someone to reach out to you directly to help locate where your product's order status is at.