AED.comReviews of aed.com

Response from AED.comMar 20, 2023

Hi Jonathan! Thank you for your feedback. We apologize you have not received your order yet - this delay is most likely due to the national supply chain shortage. To learn more about this delay please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comMar 20, 2023

We apologize that you have not received your products yet or any communication about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comMar 19, 2023

Thank you for the feedback, Howard. We apologize that you have not received your products yet or any communication about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comMar 19, 2023

Hi Sandra! If you have purchased a product and it is on backorder or out of stock, you automatically are placed in line on a waiting list. This means that once our items have become available to us, you will be one of the first on our list to ship it to! Unfortunately there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize you have not yet received your products or any communication on this delay. We hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comMar 19, 2023

Thank you for the feedback, Melli. We apologize that you have not received your products yet or any communication from our customer care team about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.

Response from AED.comMar 19, 2023

Due to the unfortunate global supply chain shortages and recent increase in demand for our products, our customer care team members have an extremely high volume of phone calls and emails. We apologize if we were not able to get to you in a timely manner - I will forward on your contact info to our customer care team in hopes that someone will be able to reach out to you as soon as possible. Thank you for your patience with us!

Response from AED.comMar 19, 2023

Hi there Lieutenant VFD, we apologize you were unable to reach a team member. Due to the unfortunate global supply chain shortages and recent increase in demand for our products, our customer care team members have an extremely high volume of phone calls and emails. We understand the frustration this causes and apologize for the inconvenience it may have caused you. We hope you will give us another chance in the future and thank you for your patience with us.

Response from AED.comMar 15, 2023

Thank you for the feedback. We apologize that you have not received your products yet or any communication about a delay. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.