AED.comReviews of aed.com

Response from AED.comMay 10, 2024

Hi Dhruva! We appreciate you taking the time to leave us your star rating. We would like to learn more about your experience with us to understand what we can do to improve. If you would like to share or have any questions, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!

Response from AED.comMay 10, 2024

Hi Patricia! We appreciate you taking the time to leave us your star rating. We would like to learn more about your experience with us to understand what we can do to improve. If you would like to share or have any questions, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!

Response from AED.comApr 30, 2024

Hi James! Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your recent order of AED supplies. We understand the critical importance of having compatible components for your Philips Heartstart AED, and we regret that the pads you received were not suitable for your device. Your feedback is invaluable in helping us improve our services and prevent similar issues from occurring in the future. If there is anything else we can do to better serve you in the future, please don't hesitate to reach out to our customer care team at [email protected].

Response from AED.comApr 5, 2024

Hi Marcella! Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with logging into your account and the ongoing issue regarding tax exemption. Your feedback is invaluable to us as it helps us identify areas for improvement and rectify any shortcomings in our service. I have escalated this request to our customer care team who should be reaching out to you shortly to help assist. In the meantime, please don't hesitate to let us know if there is anything else we can do to better serve you. Have a great day!

Response from AED.comApr 5, 2024

Hi Steven! We sincerely apologize for the technical issues you experienced on our site. Our team would be happy to assist you with your refund. We'd also like to learn a little more about your experience with us. Please contact our customer care team at [email protected] and we'd be happy to help in any way we can!

Response from AED.comMar 15, 2024

Hi James! We sincerely apologize for the miscommunication and fault on our team's part. I have forwarded your contact information to our customer care team, who will reach out shortly to assist you with your coupon code. We sincerely apologize for any inconvenience this may have caused you. In the meantime, please let us know if there is anything else we can assist you with!

Response from AED.comMar 1, 2024

Hi Chanchira! Thank you for taking the time to leave us a review! We sincerely apologize for the lack of communication about a delay. Unfortunately, due to national supply chain shortages of AEDs, their accessories, and all medical supplies, items fluctuate from in stock to backorder daily. If you would like to contact us directly on any other concerns we can help with, please do not hesitate to email [email protected]. Thank you for your patience with us.

Response from AED.comFeb 23, 2024

Hi Joseph! We apologize for the confusion regarding the 10% discount code. We understand how frustrating it can be not to receive a promised discount. Please reach out to our team directly at [email protected] for further assistance. In the meantime, if there is anything else we can help you with, please don't hesitate to reach out! Have a great day!