AED.comReviews of aed.com

Response from AED.comDec 31, 2024

Hi Natalie! Thank you for your review! If you would like an order status update, please email our team at [email protected].

Response from AED.comDec 12, 2024

Hi Fran! We are sorry to hear that your order hasn’t arrived yet. We understand the importance of receiving your lifesaving products as soon as possible. Please reach out to our customer service team at [email protected] with your order number (#2220080818), and we’ll be able to give you an order status update. We appreciate your patience with us and apologize for any inconvenience this may have caused.

Response from AED.comDec 12, 2024

Hi Charlie! We apologize for your less than satisfactory experience. We understand how frustrating it can be when items you need are out of stock and we apologize for any inconvenience this caused. Our inventory can fluctuate daily, which may cause unexpected delays in shipments. Please feel free to contact our customer care team at any time directly at [email protected] for a status update. Thank you for your patience!

Response from AED.comDec 13, 2024

Crissy, thank you for bringing this situation to our attention. Please know we take these experiences very seriously and are investigating what's occurred. We will reach out to you and your team via email with next steps and a solution to remedy this less-than-ideal experience. We value your feedback and are glad you let us know about this.

Response from AED.comDec 5, 2024

Hi there! We sincerely apologize for the inconvenience this order may have caused you. Feedback like yours allows us to identify areas where we can improve. If you haven't already, please feel free to reach out to our customer care team directly at [email protected], and we’ll work with you to resolve this issue and ensure you receive the correct product.

Response from AED.comDec 1, 2024

Hi Joseph! We are sorry to hear that your order hasn’t arrived yet. If you would like a status update on your order, please reach out to our customer service team at [email protected]. We appreciate your patience with us and apologize for any inconvenience this may have caused.

Response from AED.comDec 1, 2024

Hi Victor! We are sorry to hear that your order hasn’t arrived yet. This is not the experience we want for our customers. Please reach out to our customer service team at [email protected] with your order number (#2220077714), and we’ll look into this right away for you. We appreciate your patience with us and apologize for any inconvenience this may have caused.

Response from AED.comNov 25, 2024

Hi Tyler! We sincerely apologize for the frustration you’ve encountered regarding the availability of your AED battery and the lack of communication about the delay. We understand how critical AED supplies are, and this is not the level of service we aim to provide. Our team is working hard to resolve backorder issues and improve our communication processes. If you’d like an update on the backorder status, please feel free to contact our customer care team directly at [email protected]. Your feedback is invaluable in helping us make improvements, and we appreciate your patience as we work to serve you better.