Tam N.
Good
Solve my problem.
Response from AED.comJul 6, 2020
Thanks for the feedback, Tam!

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Tam N.
Solve my problem.
Response from AED.comJul 6, 2020
Thanks for the feedback, Tam!
John M.
nice tool, quick turn around time
Response from AED.comJun 24, 2020
Thanks for your feedback, John! Keep us in mind for future emergency preparedness needs!
James
Shipping took longer than expected. Maybe it was due to COVID-19. Otherwise, they had what I needed.
Response from AED.comJun 17, 2020
Thank you for your feedback, James! We're doing everything we can to ensure you receive your items in a timely manner while still keeping our employees safe.
Lars
No problems with ordering, but I did not get any tracking information. The item was delivered and did not know it, until I asked for the status. I found our shipment at our second building 3 days after it wa delivered
Response from AED.comMar 16, 2020
Hi Lars, thank you for bringing this to our attention. We strive to provide the best experience possible and it sounds like we fell short here. If there is anything else we can do for you please reach out to us at [email protected].
Charles T.
We got the renew kit for our AED machine. There were no instructions about how to install the batteries in the specific order they are to go in the machine. The other issue is that we bought the refit kit and the expiration dates don’t match. We will have to get the pediatric pad next year, and the adult pads are good till 2024.
Response from AED.comFeb 10, 2020
Hi Charles, thank you for your feedback, we are always looking to improve the experience we provide for our customers. The pads and batteries that each AED manufacturer provides range in expiration lengths for example adult pads may have a longer expiration cycle than pediatric pads. To smoothly manage this and other responsibilities associated with AEDs, we recommend LifeShield, our AED compliance management tool. It lets you log monthly AED checks, stay up to date with the most recent AED laws and regulations in your area, sends you reminders for battery and pad expirations and more. Please reach out to us at [email protected] if we can be of further assistance to you.
Charlyn W.
Your reminders are helpful.
Response from AED.comFeb 3, 2020
Thanks, Charlyn. We're happy to hear you find the AED check and battery and pad expiration reminders helpful!
Maria S.
The experience was good overall but I didn’t get the promotion deal when I put in the promotion code.
Response from AED.comFeb 1, 2020
Thanks for the positive feedback. We will investigate the promotion code error and reach out to you to make it right. Please send us the code you attempted to use at [email protected]
Stacie B.
easy to order! Arrived within time frame given.
Response from AED.comFeb 1, 2020
Stacie, We appreciate your feedback and review!