AED.comReviews of aed.com

I called today (2/17/20) because I had not heard anything about the order I placed 1/30/20. A very nice lady told me my order had been on a hold but she would release the hold today and ask for it to be shipped out today. She copied me with an email that said it would be shipped out today. She said the hold had something to do with paying by Pay Pal, which is supposed to be a secure way to pay. It seemed a little strange. I would have liked to have received an email or some kind of notification that my order was on hold. I wonder if I had not called today just how long that hold status would have remained. Hoping to receive my order soon.

very long to ship order , had to call to find out were part were.

Please don't send reminders for the expiration dates

Long delivery time

I had to make mutiple calls to FedEx (four times) and to the seller (three times) due to order and delivery issues. Customer service was not very helpful, in my opinion. Can't say much for the product since I haven't received it yet (ordered 10 days ago). It looks like it will take 2 weeks before I finally get it. I hope it was worth the trouble. Next time, I'd rather order from Amazon (2-day delivery w/ Prime) or buy at local business supply store. I'll probably end up paying little more, but would not have to spend an hour on the phone trying to get the package.

The CPR Instructor did not provide a real satisfactory experience for staff. We are happy with our AED equipment. It was really easy to set up.

VERY expensive pricing. As a Urgent care we are required to have and AED. Thankful we have never had to use it! Therefore, the pads do expired and we have to replace them. However, the service of the company Cardio Partners have always been extremely professional and I would highly recommend them.

Very disappointed that our order was held up for over a week because of our tax-exempt status. Even though at the time of our order, we submitted our tax-exempt letter- I had to call to check the status and ask why our product was not being shipped. Very poor communication in that area. Once I got ahold of a customer service rep, he was able to get our order shipped to us.