aecparcel.comReviews of aecparcel.com

Buna ziua , scriu acest mesaj în românește deoarece vreu ca toți romani care trimit pachete în România prin AEC Parcel sa fie atenți . Am trimis un pachet din Ohio în România , provincie la domiciliu ($ 175 pentru 38 lb= $4.25 lb) cu expediere rapida cu avionul plătind toate tarifele cerute de companie. Am predat pachetul pe data de12.08 2024, plecat din deposit US în data de 12.13 2024 a ajuns în România 12.23 2024 , stat 4 zile în deposit a parasit depozitul 12.27 2024 , astăzi este 12.31.2024, am sunat la companie ,au răspuns ca mașină de livrat sa stricat și nu știe când va fi livrat. Alta observatie , când sunat la companie m-a luat de prost ca și cum eu nu am înțeles timpul de livrare, ca pachetul nu este pierdut și ca va fi livrat, nu mai au nici un inters din moment ce ati plătit va dați seama de seriositatea companiei. Va rog sa fiti atenti cand trimiteti pachete prin aceasta companie.

They believe they are not responsible to inform you about any changes in other countries shipping policies. When the parcel returned by customs they simply steal it,saying it was liquidated. Be AWARE.

Missing packages...(not a first time) After that they overrating packeges price... tracking number shows nothing….

After they take a fortune for delivery they put the wrong address on the parcels and you as a receiver cant ammend that , and they dont even answer to the messages , plus the delivery time is not from 12 to 21 days is more than a month time if you pay for express delivery ,I mean at least they can be honest and tell you that the parcels will not arrive by express delivery but in a month time the best case scenario! And the wrong label address they are not paying attention where they send the parcels but to rip you off your money !!! They dont care where they send the parcels as long as they take your money , and is a parcel is not arriving in time or lost they dont even compensate !!! Dont you ever use them if you are looking for a professional shipping company!!!

After discussing via Email with one of their empolyees, I was told that I can ship a parcel from USA to Romania (I gave them exact information about package size and everything and they confirmed me twice that I can have it shipped). Once I arrived to the drop off - they refused to take my package because it was too big. Wasted 30mins drive to their drop-off. Garbage experience