AdvantageReviews of advantage.com

Terrible. I could tell the whole story but it’s long. Just don’t do it!! Do not use them!

Rented a car through Priceline with Advantage. I get to Tampa with my son and go to get the car and the lady at the counter was sooooo Rude! Then she tries to add on every additional fee. She (Mandy) of the Tampa terminal, says i cant turn the car in that I designated because it does not match my flight itinerary???? she said I have to change my flight to stay another day... I was like you are crazy. Then we got into it and she says, get this "I didn't put the bombs on the plane"???I was like are you kidding me? why would you say a stupid thing like that. anyway i canceled the reservation and got my $ back from Priceline. I WILL NEVER USE ADVANTAGE AGAIN!!!!! HORRIBLE SERVICE AND DECEITFUL BUSINESS PRACTICES!

What a rip off.! I added a driver when I picked up the car. It was a fairly bog standard saloon , not in great condition and ended up costing me $600!!!! for a weeks rental. I recently rented a car in Portugal and it only cost me about $100!!!!

I have always rented cars through Hotwire and never had a problem regardless of the state/airport/location. I never had to pay an extra penny. 7 days x $14.64/day was $102.45. The Taxes and fees was $96.38 for a total of $198.83. When I got into the PHX at about 10PM, I had to pay additional fees almost as much as I paid for the rental. Hotwire says taxes and fees were paid, so why the additional charge? This is my first and last time to rent from advantage.

Danforth and Victoria Park location. They gave me a compact civic when I had rented a KIA intermediate with no apologies or decent customer service. The car was completely frozen, and had the hubcaps missing. I returned for the correct vehicle (which had no windshield washer fluid in it) and they tried to change my contact without telling me to a limited km, when I paid for unlimited, which they changed when I told them to, but I did not notice that they had snuck in the insurance that I told them I did not want until I was returning the car. Just returned the car and checked to see that they charged me an extra $80.00 for no reason. Now trying to deal with customer service again.

Very bad service, it seemed like a serious company, but I was wrong, the worst experience, for me after an hour Late they charged me twice the price but when I rented the car I asked the one who attended me and told me that it could take me up to three hours that they only charged me 10 dollars per hour but in the end they charged me double, and when I complained they told me that if I don't think there are other places to rent cars I perished very aggressively on their part and I really hope not use them again those cars for the bad service

I agree w/most other reviewers here - BAD EXPERIENCE! The people at the counter in Las Vegas are so rude and have a "I could care less" attitude. I asked to speak to a mgr. about problems w/the car, and he made me wait over 1/2 hour before he came to counter with no one there checking out a car. I wandered thru the parking lot only to find him chatting w/another counter rep in the parking lot screwing off. He treated me with total disdain and complete disrespect. The car had issues like the tire light coming on as well as other problems. I won't rent from them again. Their customer service reps on the 1-800 line are just as bad. They talk down to you like you're a piece of garbage there to serve them and disrespectful to customers who drop a lot of money. Find somewhere else to rent from and save yourself the nightmare.

Very deceptive tactic process at the counter. They twist words around so they can charge you insurance without consent. They say, "would you like to add insurance or stick with basic?" So most people using a credit card that provides car rental insurance would decline the insurance offered by the car rental company. So I said, no thanks, just the basic rental. At the end of the rental, they charged me the "basic insurance" and insisted that I agreed to it. DECEPTIVE!