AdvantageReviews of advantage.com

The have so many hidden fees its such a rip off. We hired a car for one of our staff. $35 for the day, or so we thought. We opted in for insurance $15 a day. Then there was the pre paid gas,(acceptable) Loss damage waiver(whatever that was) Daily tolls, (acceptable) Priv Fee Recovery Charge (whatever that was) then there was state tax, vehicle license feee, Florida surcharge and a Tire battery fee.(minimal) but in the end it was $137 for ONE DAY... We only paid $157 for two days with Hertz and didn't have to travel miles to the rental location. So please use them if you have a lot of money to throw away

Advantage closed before there time and the customer service manager Nicolas said they were closed before their time because they had rented out all their cars before our plane landed. They charged us a fee for not canceling even though they had no cars left. We tried calling over and over and they didn't pick up because they sent everyone home. Advantage abandoned us at the airport with no other options. We felt betrayed and worried because we had an early meeting the next day with a 2 hour drive still ahead of us with no car. So we rented from Sixt rental car , they are a much better company. Review after review has said advantage has stolen from them. Call the attorney general of the state your in ASAP if they have done something bad to you.

Got an expedia quote of $114.35 Canadian all fees and taxes included for a car Jan 2nd 2024 to Jan 6th 2024. Got a bill of $269USD along with all the add-ons not consented too. Tried to talk to expedia concerning the situation and the referred me to call advantage rent a car which I did, but it was like taking to a robot, non stop telling me its mandatory to take the extras. Now I'm dealing directly with the credit card company to reimburse me and they will deal with the company directly. Its fraud, STAY AWAY FROM THIS B.S company

"0" Star it is... I rented a car on August 30th... Orlando Airport..The windshield had a crack and we went back in the location after inspecting the car. The agent rudely said they know their cars and they have that already documented and that we do not need to do anything. However, we took pictures. upon returning the car the intake person was another obnoxious one and he said there is a crack... we told him it was there, he demanded we showed him proof which we did and he scrolled down to the details on the pic, saw the date and time and he said okay we are good. About 2 weeks later I was billed for an additional $850 + $150. The cowards at Advantage Rental Car won't take the calls and would email back instead. This is a very deceptive company and STAY AWAY... THE EMPLOYEES ARE RUDE, UNPROFESSIONAL AND THEY SEEM TO LIVE OFF OF RIPPING CUSTOMERS OFF. THEY NEED TO BE SHUT DOWN AND NOT ABLE TO PRACTICE IN ANY BUSINESS. I refuse to have them get away with this. Note: HERTZ do not own Advantage... they spun them off.

If I could give ZERO stars I would. He first gave me an unsafe Hyundai sonata with a flat tire (air pressure of 14!). we turned around to get our car changed but inconveniently he went for his lunch break. No one in the hotel had his contact info or ANYONES info for that matter. So we wasted 40 mins waiting around and lost all our activity reservations. Eventually some woman came and upgraded us to a Hyundai Tuscan and when we got in the car the gas was less than half tank full! And in the end they CHARGED us an additional $162 thinking we did not fill it up. Good thing I took pictures of both the flat tire and empty gas tank so they can’t scam us. DO NOT RENT FROM ADVANTAGE.

well I'm adding to my review i issued yesturday Get this they charged my credit card an additional 42.60 and did not explain why???? I'm thinking because of the review. This is criminal I have my banking institution open up an investigation and dispute This company issued a receipt with NO extra charges. The fuel was full and I had the toll package. I'm afraid they are going to continue charging my card. I called the phone number, did not go through. They are owned by HERTZ. I called HERTZ. Nothing but voicemails and no help whatsoever. Oh and i tried sending an email that was returned. Way to go HERTZ

They lie. They don’t tell you anywhere that you need proof of insurance. Yiu get there they tell you it’s very important that you get the toll package even though I said we’re not travelling far or at night. 240 plus tax. Liars Greed They upgrade you if your friend has proof of insurance so you can drive. 140 plus tax Licensing fee 75. Every time the car is rented. Rip off. Started out at 300 fir rental ended at 604. American. Greed

Rented the car from Advantage at 10100 International Drive Orlando on Sept 1 2023. Was supposed to be a full size Toyota Camry for $22. a day. They stuck me with a nissan Altima. Scratcher all over the car, no windshield wiper fluid. They asked me to look inside the car for any damage. I was focused on looked for rips and cigarette burns. They asked if I see any chips in the window. The sun visor was down and so I did not see any. They gave me the keys, I went into the bathroom and came out 15 minutes later I drove away with the car and a few blocks later I lifted up the divers sun visor and there was a chip the size of a dime. My wife quickly called Advantage and it went to voicemail. We left a message and the woman called back 10 minutes later and said you should have wrote it on the paper. I said I didn't see it. It was an oversight on my part. She said she will put it in the notes as we were dropping the car off at a different location. Right away the first thing Kevin M said you have a chip in the glass. It was like it was an arranged scam. We told him the woman made a mention of it in the notes. he said ok and said your receipt will be sent to your email. It was fine and the total charge was $165.76 for the 3 days. There was no mention of any damage anywhere. Three days later there was an additional charge oh $850.00. They said the chip was my fault and it needs a new windshield. I called Safelight and they said for $159.00 they can repair any chip or crack up to the size of a dollar bill. They are 100% trying to get over on customers with this car, using it over and over again. The Camry I was supposed to have was parked right next to the altima when I picked it up. Other car companies inspect the car with you and they are the ones writing the dents, scratches and chips and they ask you if you see any more things wrong. This company is a bunch of thieves. I plan on putting a stop on my credit card and if that doesn't work then I will cancel my jet Blue credit card and not make any more payments. SO WHATEVER YOU DO, DO NOT RENT A CAR FROM ADVANTAGE.