Advanced Truck PartsReviews of advancedtruckparts.com

Was told product was in stock and could order with next day delivery. Next day no tracking number. Spent about an hour getting passed around to voicemails finally got someone who said would call back. Got a call back and a tracking number with the promise of next day. At 10:20 pm ups still did not have the package. Called advanced…. Got Matt who followed through and stayed after they closed to tell me the truth about my order. They did not have the part on the shelf. They are now relying on a third party vendor to ship this out. He even gave me his personal cell number in case I got the run around this morning again. Today I finally got the original point of contact to tell me the truth. I can’t trust this company. They said vendor would ship today. I asked for them to confirm as this part is putting my only truck grounded. The way they lied to hid their mistakes in advertising on their website ( inventory done by humans not bots) was extremely unprofessional and disrespectful! Had I known this on 9/28 I would have paid more for the same part with another company because the amount of money I’m loosing everyday my truck is down would have covered the difference in the part. If your in an emergency situation and needing your part next day….. I would rethink using this company

we part we received was not the part ordered and we had to have Freightliner install the correct part.

This business just straight-out sucks, they had injectors listed as OEM new, so I ordered a full set of 6 when they arrived, they weren't new they were remanufactured and a different part # than what was listed on their site. I asked to send a return label so I could get a refund. They had mentioned a re-stocking fee, but I told them that this was their mistake on the part number they charged me almost $ 1,000 restocking fee, after numerous times of being on hold and hung up on. I finally turned it over to the credit card company which eventually credited my account. It took over a month to resolve.

The part on there website says genuine cat communication adapter. The part that showed up was fake.

Sent me the wrong turbo complete and total different part number. Not what i ordered dekiverybwas stahled again

Still haven't received my product.

Pump failed

Turbo offered is a core, not a new oem turbo as mentioned, response time is average since its email only and 1 to 2 days to respond each time you reply back. on truck down situations or parts for a waiting customer this would not be good enough wich was our case